Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Silver
Average customer rating
4.3
(352 Reviews)
Rating breakdown 352 reviews
5 Stars
216
4 Stars
82
3 Stars
29
2 Stars
8
1 Star
17
87%of customers recommend this product.
(
251 out of
289)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Silver
Customer Rating
3
Big mistake but best choice available.
on August 4, 2022
Posted by: Tackle
from North Myrtle Beach SC
I bought this refrigerator because I was in need and whirlpool had no stock. It runs a lot and gurgles every time it shuts off. It takes three days for the ice maker to fill the ice bucket. If I make it colder, stuff in the refrigerator freezes. It’s unlevel and can’t get the installer to come back for adjustment.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 5, 2022
Hello - Thank you for taking the time for writing a review of our refrigerator. We are glad to see you like the features and appearance. However, we completely understand how sounds and a slow ice production can be aggravating. We apologize for any inconvenience and would love to offer guidance toward a better experience.
Please know a newly-installed refrigerator may take 12–24 hours to begin making ice. Once the ice maker starts to make ice, it will produce approximately 70-100 cubes in a 24-hour period, depending on the freezer compartment temperature, room temperature, number of door openings and other use conditions. Be sure nothing interferes with the sweep of the feeler arm. You may learn additional troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763&_ga=2.24109683.834263623.1659360780-1066202793.1647273406.
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. You can learn more about your refrigerator's sounds on page 19 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf&_ga=2.133663815.834263623.1659360780-1066202793.1647273406.
Page 10 of your owner's manual also has information regarding leveling the fridge.
We sure hope you find this response helpful! We're confident you will enjoy this fridge for many years. Best wishes. -Shayla@GEA
Please know a newly-installed refrigerator may take 12–24 hours to begin making ice. Once the ice maker starts to make ice, it will produce approximately 70-100 cubes in a 24-hour period, depending on the freezer compartment temperature, room temperature, number of door openings and other use conditions. Be sure nothing interferes with the sweep of the feeler arm. You may learn additional troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763&_ga=2.24109683.834263623.1659360780-1066202793.1647273406.
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. You can learn more about your refrigerator's sounds on page 19 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf&_ga=2.133663815.834263623.1659360780-1066202793.1647273406.
Page 10 of your owner's manual also has information regarding leveling the fridge.
We sure hope you find this response helpful! We're confident you will enjoy this fridge for many years. Best wishes. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent features
on August 3, 2022
Posted by: Poochies
from North Carolina
Very quality product, nice appearance and I will Recommend this product to anyone
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice for the money
on August 1, 2022
Posted by: Tom Mang
from Amsterdam,NY
The refrigerator was good for the money. I was just a little disappointed in the size of the freezer. There’s a shelf but it has to be used at a particular height in order for me to be able to make ice. . Overall it was large in the refrigerator and it keeps everything cold . I would recommend it.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect!
on July 24, 2022
Posted by: Lita B
from Seattle, WA
This is the new refrigerator in my apartment and it’s perfect!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice model
on July 20, 2022
Posted by: AnabelAnabel
from California
It’s a smaller than normal for me, however, it’s modern updated features and perfect for the apartment size. So amazing to have a nice fridge again!
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Cooling failed in Refrigerator after 14 months
on July 18, 2022
Posted by: Sliktop
from La Veta, CO
Clean appearance and the size fit our limited space. I've owned several GE monogram appliances before, without any problems. Online reviews were good, but the refrigerator compartment cooling failed after 14 months, so no warranty coverage. Freezer and compressor seem fine. Our remote rural location makes repairs a problem, but it is probably a simple fan replacement? In any case, we didn't like bending over to get food, so it will be replaced.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
3
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, July 26, 2022
Hi there, we're pleased to know your refrigerator is looking good, but we're so sorry to hear this stopped cooling after just 14 months. This would be disappointing and we never want that for you. With that said, we would like to get in touch so please be on the lookout for an email from our team. We look forward to connecting and we're wishing you the best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Consistent cooling.
on July 11, 2022
Posted by: BertrandOR
from Ithaca NY
We purchased this stainless steel refrigerator to replace its 16 year old predecessor. The internal cooling is very even. The only design wish list is for a light in the freezer.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Clean looking exterior
on July 8, 2022
Posted by: AM2008
from Hays, KS
looks great and clean from the outside. not to bulk and looks elegant in open kitchen walk through area in office
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com