Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Silver
Customer Rating
1
Horrible
on September 11, 2022
Posted by: Anonymous
from Connecticut
Unfortunately this refrigerator constantly runs and we've had a rep out twice due to the freezer defrosting our food and then refreezing it. The problem still exists! Very frustrating for something so simple
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, September 21, 2022
Hello - we're very sorry you had to experience this situation with your refrigerator defrosting your food and freezing it again. We know this is very inconvenient, and we completely understand your disappointment.
We recommend taking advantage of your warranty, and scheduling another service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us on social media if there are other questions or concerns we can assist you with. Take care.
I had to go with a smaller refrigerator with my kitchen remodel and I was pleasantly surprised that it still has quite a bit of room. The only downfall is I thought I bought the stainless steel that doesn't show the fingerprints...well they show!
We needed to replace a black refrigerator and decided that this refrigerator was the best choice. Price, size and availability were an important factor in our decision.