Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Silver
Average customer rating
4.3
(354 Reviews)
Rating breakdown 354 reviews
5 Stars
216
4 Stars
82
3 Stars
31
2 Stars
8
1 Star
17
87%of customers recommend this product.
(
252 out of
291)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Silver
Customer Rating
5
So Far So Good
on November 5, 2022
Posted by: Cat Mmmm
from wa
it was delivered 10/12/22 and has worked as it should since then. Course, it's not a month yet. I did not want ice in the door so it's perfect!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Simplistic appearance, yet roomy inside
on October 28, 2022
Posted by: Wizgal
from Texas
This refrigerator is roomier on the inside than expected it is laid out well. The shelving/compartments on the inside of door are wide enough and high enough to put large 2 liter drinks and large 64 oz water bottle. I like that I have the built in ice maker but would prefer more freezer. Of course that would necessitate a larger more expensive refrigerator. This 17.5 cubic ft size refrigerator is just right for me. It cools very well and is quiet on operation. Shelving is simple to remove so that they can be cleaned well.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Refrigerator
on October 25, 2022
Posted by: lissfears
from MS
We had to have a refrigerator with this height. We chose this one and have been happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on October 22, 2022
Posted by: Reneeks5
from Az
Came with my new home and I'm very happy with how it performs
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I like it!
on October 13, 2022
Posted by: Buster14
from Fredericksburg VA
I really like this refrigerator. It has more than enough room. So far we haven’t lost anything because we can’t see it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Just what we need
on October 7, 2022
Posted by: work frig
Aside from not getting all the parts for the handles, it has been great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Refrigerator with ice maker
on October 3, 2022
Posted by: Donna 41
from Bacliff, Texas
Love the refrigerator. Was a mission to to find a refrigerator this style with an ice maker. I'm hoping that GE will continue making this style in the future!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing
on September 30, 2022
Posted by: Vhit
from St. Louis
This is without a doubt the noisiest refrigerator I’ve ever owned. It is also necessary to keep the refrigerator on maximum cold, setting just to keep things in a safe range. This means that it seems like the loud refrigerator is running constantly. So, I wouldn’t buy one if I had to do it over again.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 4, 2022
Hello. We appreciate you leaving a review, though we truly hate to hear you have concerns over the noise the model makes as well as how long the refrigerator runs. We know issues like these may be concerning, and regret any inconvenience caused. Our team will be notified of your feedback for review.
While we want to provide as peaceful an experience as possible, we do expect the refrigerator to make some sounds as it operates. If it might be useful for you, we have a description of what noises are normal for the model on page 19 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf&_ .
Regarding how long the refrigerator runs, we can advise most modern refrigerators save energy by running longer but at a slower speed; the refrigerator running longer than you might be used to may therefore be normal for the unit. If you do think it’s running too much, you may want to make sure the doors aren’t being left open too long, and the gasket is able to seal properly. Regarding the temperature, we would consider a normal range for the fresh food section to be between 34-42 degrees F. If you have any concerns that the refrigerator may not be cooling as much as it should, we do have tips in an article on our website that may help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185&_ .
We hope this information is helpful for you. If you think service may be necessary, that department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you have any other concerns or questions, we’re always glad to offer assistance. -Sarah@GEA
While we want to provide as peaceful an experience as possible, we do expect the refrigerator to make some sounds as it operates. If it might be useful for you, we have a description of what noises are normal for the model on page 19 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf&_ .
Regarding how long the refrigerator runs, we can advise most modern refrigerators save energy by running longer but at a slower speed; the refrigerator running longer than you might be used to may therefore be normal for the unit. If you do think it’s running too much, you may want to make sure the doors aren’t being left open too long, and the gasket is able to seal properly. Regarding the temperature, we would consider a normal range for the fresh food section to be between 34-42 degrees F. If you have any concerns that the refrigerator may not be cooling as much as it should, we do have tips in an article on our website that may help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185&_ .
We hope this information is helpful for you. If you think service may be necessary, that department is available at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you have any other concerns or questions, we’re always glad to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com