Customer reviews from geappliances.com
GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Silver
Average customer rating
4.4
(340 Reviews)
Rating breakdown 340 reviews
5 Stars
211
4 Stars
79
3 Stars
28
2 Stars
8
1 Star
14
87%of customers recommend this product.
(
246 out of
283)
Customer Reviews for GE - 17.5 Cu. Ft. Top-Freezer Refrigerator - Silver
Customer Rating
1
Terrible!!!
on April 1, 2021
Posted by: Refrigerator Heaven
from savage, mn
Fridge was installed dented and scratched -- door was uneven -- hinges not seated properly -- sometimes door opens by itself -- adjustable legs on bottom don't work unit rolls around scratching maple floor -- one of the posts is bent -- no GE log emblem -- some kind of plastic sheet underneath the unit is flopping around not sure what that is -- no manual was provided had to download from internet -- the plugs in the face of both doors look like boogers or some old rubber cement -- they are all dirty and disgusting looking -- some of the plastic is cheap -- like the ice maker
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, April 8, 2021
Hi there,
Thanks for the review. We're so sorry to hear about all of the issues you encountered with your refrigerator. We're sure this was frustrating for you.
Know that one of our agents will be reaching out via email to investigate further.
Hope this helps and that you're staying safe.
Michael@GEA
Thanks for the review. We're so sorry to hear about all of the issues you encountered with your refrigerator. We're sure this was frustrating for you.
Know that one of our agents will be reaching out via email to investigate further.
Hope this helps and that you're staying safe.
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT
on April 5, 2021
Posted by: dag07
Love our new fridge! Looks so nice in our basement fridge.
I would recommend this to a friend!
Response from geappliances.comBy Geoff@GEA, GE Appliances, April 6, 2021
Hello and welcome to the GE Appliances family. We are glad to hear that you love your refrigerator and that it fits well in your basement. Stay safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek & Functional
on April 11, 2021
Posted by: Kate96
from Omaha
Love this fridge. It has such a sleek look to it, but it is also so functional. The space is great for what I need, and the lighting is just right.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, April 15, 2021
Hey there, thank you so much for the positive feedback. We're glad to have you in our GE Appliances family and we're wishing you the best!
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my Refrigerator!
on April 13, 2021
Posted by: HA1901
from Hillsboro, OR
Very Roomy and beautiful to look at. the ice maker works great! i have not yet run out of ice. The Door shelves are large and work great for my needs
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Refrigerator/freezer with ice maker
on April 15, 2021
Posted by: siss
Love the refrigerator, but disappointed as I already have to have someone come for the ice maker
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Very noisy
on April 29, 2021
Posted by: ME70
from Las Vegas NV
Very noisy. Had no choice. Installed by builder in new home.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, May 4, 2021
Hi there - Thanks for the review. We hate to hear that your refrigerator is making a lot noise. This certainly isn't the owner experience we would want for you and we do apologize. Please view the following link for a list of normal sounds your refrigerator may make: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the sound you're hearing is abnormal, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737.
All the best! -Mikayla@GEA
If the sound you're hearing is abnormal, make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737.
All the best! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So Far So Good
on April 30, 2021
Posted by: LisaPe2
from Great Neck, NY
I have only had it since April 14th. It works well so far an I expect it will continue to.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks nice
on May 8, 2021
Posted by: Dcp 101
from Pittsburgh Pa
This refrigerator has a nice stainless look and doesn’t show fingerprints. The inside is bright and keeps food cold but the freezer Is small and it’s loud when the compressor runs.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, May 11, 2021
Hello there, we appreciate the recommendation, but we're sorry your refrigerator is running louder than expected. We're glad to have you in our GE Appliances family and we'll be sure to take these comments into consideration.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com