Customer reviews from lenovo.com
Lenovo - IdeaCentre A540-27ICB 27" Touch-Screen All-In-One - Intel Core i7 - 16GB Memory - 512GB SSD - Mineral Gray
Average customer rating
4.3
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
20
4 Stars
7
3 Stars
4
2 Stars
1
1 Star
1
95%of customers recommend this product.
(
21 out of
22)
Customer Reviews for Lenovo - IdeaCentre A540-27ICB 27" Touch-Screen All-In-One - Intel Core i7 - 16GB Memory - 512GB SSD - Mineral Gray
Customer Rating
4
Unfortunately, one needs to disable software
on December 15, 2020
Posted by: MontyS
from GTA
Verified Purchase:Yes
Bought 2 of them. Fabulous computers. Unfortunately, one needs to disable Cortana, Alexa, Microsoft Edge, Xbox Game Bar, McAfee Antivirus, and some other undesirable software (for privacy or personal preference reasons). Lenovo should make these optional.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jimbo D
from Vancouver BC
Verified Purchase:Yes
Great machine! Speedy, simple set up, quality of parts and workmanship.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ssym
Verified Purchase:Yes
Height is not adjustable for a standard size chair and desk.
Written by a customer while visiting lenovo.com
Posted by: Chafit
Verified Purchase:Yes
Seems to work well. Worried about the dead pixel tho in the middle of my screen
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 17, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, for pixel concerns, please access this link https://support.lenovo.com/us/en/solutions/ht002800.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
IdeaCentre A540 - Unrepairable Sleep Mode Issues
on March 2, 2021
Posted by: Trom
from Canada
Verified Purchase:Yes
Ongoing problem with the computer going into sleep mode and not being able to wake up! 2 separate computers shipped, both having the same issue. Also, problems with the function keys. Issues were not able to be resolved and requested a refund, not before I had to pay $60 to ship it back to Lenovo while still under warranty.
Response from lenovo.comBy Kandyss_Lenovo, Customer Care, March 3, 2021
Welcome to our Ratings and Review section! Lenovo appreciates all feedback whether it's good or bad. We want to make sure all customers have a superb experience! Customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Please utilize these steps:
1. Standby mode: The operating system will turn off other devices except for the RAM, where documents or programs are stored. If there is no power supply, all unsaved data will be lost. Move the mouse or press a key to resume.
2. Hibernate mode: PCs in hibernate mode normally consume no power. Pressing the power button can wake up the computer.
3. Sleep mode: The RAM should store the data. To wake up the PC, move the mouse or press a key, or press the power button if the power is off (which takes more time).
Kind Regards,
Kandyss_Lenovo
Please utilize these steps:
1. Standby mode: The operating system will turn off other devices except for the RAM, where documents or programs are stored. If there is no power supply, all unsaved data will be lost. Move the mouse or press a key to resume.
2. Hibernate mode: PCs in hibernate mode normally consume no power. Pressing the power button can wake up the computer.
3. Sleep mode: The RAM should store the data. To wake up the PC, move the mouse or press a key, or press the power button if the power is off (which takes more time).
Kind Regards,
Kandyss_Lenovo
Written by a customer while visiting lenovo.com
Posted by: L A Poulin
from Quebec
Verified Purchase:Yes
[This review was collected as part of a promotion.] Definitely a good replacement for my ThinkCentre M800z 21.5" All-in-One Desktop (Non Touch). It's faster and the screen is much sharper.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Patrick A
from Thornhill, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the brand and size of the screen. However, found problem that the screen always log out by itself and cannot turn back so need to reboot every time. In the process to contact Lenovo to fix the problem.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 17, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: JohnC
from Toronto
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excited to receive this computer but should have paid closer attention to the cooling fan noise comments/complaints. It's LOUD. Also, the battery charger is a great idea but mine wasn't working (yes, it's supposed to). These issues weren't discovered until after I had paid remote IT support to transfer data etc from my other computer. Lenovo agreed to an immediate exchange but then advised me my particular model was "discontinued". How is that possible just days after I purchased it --- and it was still being offered online? So I had to transfer data to a backup hard drive then factory reset the new computer, pack it up and send it back for a refund. Then order a new computer. The reason this review is 3* not 1* is that Lenovo customer service, after I had patiently explained my experience, agreed to a further C$200 refund. So kudos to them on that score.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 26, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com