Customer reviews from ASUS.com
ASUS - ProArt 34.1" IPS LED UltraWide HD Monitor with HDR - Black
Average customer rating
3.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for ASUS - ProArt 34.1" IPS LED UltraWide HD Monitor with HDR - Black
Customer Rating
4
great
on June 14, 2021
Posted by: c30cm2h111
from toronto
[This review was collected as part of a promotion.] good quality. high performance. good quality. high performance. good quality. high performance. good quality. high performance
I would recommend this to a friend!
Written by a customer while visiting ASUS.com
Customer Rating
3
One works, the other has intermitent issues
on September 16, 2024
Posted by: JakedlpDmax
from gardnerville, NV
I bought 2 of these monitors for work. When they are working, they are amazing and definitely the best value in the industry for color-accurate monitors.
One of them has worked flawlesly since day one, it has been almost a year of ownership now. The 2nd monitor has flickering issues sometimes, seems to happen when a dark screen with a white contrast pops up. Sent it in for warranty and they couldnt duplicate, worked for a month or two and then it started happening again. Pretty dissapointed that it keeps having the same issue with no "issue" and no way to fix it.
Response from ASUS.comBy Leonardo, CLM, September 18, 2024
Hi JakedlpDmax,
We are sorry to hear about the flickering issue that you have been experiencing with your ASUS monitor. This is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. We recommend another RMA (Return Merchandise Authorization) so our team can have a second look at your monitor and get the issue resolved. In certain cases, if the issue is unresolved after 3 repair attempts, a replacement is offered. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2409026274-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
We are sorry to hear about the flickering issue that you have been experiencing with your ASUS monitor. This is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. We recommend another RMA (Return Merchandise Authorization) so our team can have a second look at your monitor and get the issue resolved. In certain cases, if the issue is unresolved after 3 repair attempts, a replacement is offered. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2409026274-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Written by a customer while visiting ASUS.com