Customer reviews from lenovo.com
Lenovo - ThinkPad T490 14" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.5 out of 5
4.5
(121 Reviews)
Open Ratings Snapshot
Rating breakdown 121 reviews
5 Stars
82
4 Stars
25
3 Stars
8
2 Stars
2
1 Star
4
92%of customers recommend this product. 
(
77 out of 84
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - ThinkPad T490 14" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Black
Customer Rating
4 out of 5
4
Freezing
on August 24, 2020
Posted by: Anonymous
Verified Purchase:Yes
The one issue i had is with 3d modeling. Thats alot of what i do and sme times u get some freesing
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Technical help.
on August 29, 2020
Posted by: Anonymous
Verified Purchase:Yes
I need technical help setting up the ThinkPad and connecting it to my printer and mobile.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 31, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! Please refer to our Technical Support at https://support.lenovo.com/ca/en/.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Good laptop
on September 3, 2020
Posted by: Anonymous
from Calgary
Verified Purchase:Yes
It is great laptop, however, it was mentioned in the specs that it has a touch screen but I found it is not touch screen. And that is the reason for the 3 stars
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 3, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.

Also, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
5 stars!
on September 5, 2020
Posted by: Anonymous
from Montreal,QC
Verified Purchase:Yes
I'm very satisfied with my purchase! Great computer especially the keyboard.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Satisfied
on September 5, 2020
Posted by: Anonymous
from Kanata, Ontario
Verified Purchase:Yes
Nice computer, but battery life is somewhat disappointing.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Really good product!
on September 8, 2020
Posted by: Anonymous
from Montreal QC
Verified Purchase:Yes
Great computer, battery last about 9hour while programming (and i got up to 13h while only watching movie) so really good battery, Charge super quickly , no fan noise while working and charging at the same time and doesn't become burning hot. Best keyboard i ever got on a laptop!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Product 5*- ordering not as good 2*.
on September 12, 2020
Posted by: Anonymous
from Montreal, Quebec
Verified Purchase:Yes
Also loved the product. Customer service and ordering is a task in it self. Received $100 voucher but was not able to apply. Called back Customer Service and only solution was to cancel the order and reorder. After I spent days looking at which product (laptops) to order she asked me to restart. Not a chance. I am sure
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 14, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Good
on September 14, 2020
Posted by: Anonymous
Verified Purchase:Yes
It is a very good laptop and works well but took a long time to get here and the delivery person didn’t sign off the package. They just left it
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 14, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
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