Customer reviews from sony.com
Sony - Cyber-shot DSC-RX100 VII 20.1-Megapixel Shooting Grip Kit Digital Camera - Black
Average customer rating
4.3 out of 5
4.3
(51 Reviews)
Open Ratings Snapshot
Rating breakdown 51 reviews
5 Stars
32
4 Stars
11
3 Stars
2
2 Stars
1
1 Star
5
88%of customers recommend this product. 
(
43 out of 49
)
Best Buy Privacy Policy
Customer Reviews for Sony - Cyber-shot DSC-RX100 VII 20.1-Megapixel Shooting Grip Kit Digital Camera - Black
Customer Rating
5 out of 5
5
the best quality camera made
on May 29, 2020
Posted by: leezza
Gender:Female
I bought this as soon as it came out and I love it. I really wanted to try the new Sony ZV-1 but they are all ran out and the RX100 took some of my money. I'm not complaining. I do recommend this camera.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
AF!!
on May 2, 2020
Posted by: Camera Gal
Gender:Female
Verified Purchase:Yes
This is my fifth Sony RX100 and the best one yet!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
The MENU is still a jump around system
on March 15, 2020
Posted by: TC3444
Verified Purchase:Yes
I have had a RX100M1 from when they came out and enjoyed it because of it's size and picture quality. My wife has heard me say I would like a tilt screen and a viewfinder so for Christmas I got the RX100M7. I did not think Sony could make their menu system any more complicated but I was wrong. The picture quality I'm still not sure of. Still like the size. I would recommend the camera to a friend because of size and lens but price and menu would be a hard sell.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
My Eyes Have Been Opened!
on February 23, 2020
Posted by: UltimateTerrainMagLance
Gender:Male
Verified Purchase:Yes
As a working photojournalist in the off-road industry, I've spent many years working with digital cameras. Truth be told, I'm a "Nikon Guy" with all of the professional Nikon gear you could ever want. I was in the market for a camera that was portable and made the process of shooting video content simple and quick, with outstanding quality. I toyed with the Nikon mirrorless offerings and honestly wasn't that impressed. A friend turned me onto the RX100 platform and since then, it has been an amazing purchase. The eye detection in video mode is better than anything I've ever used. No drama. No crazy setup. It just works! The addition of the external microphone port makes it an even greater camera, since I already had a few other high quality external microphones to use. I'm beyond impressed with this camera. I never considered moving to a Sony mirrorless DSLR before....but this new Mark 7 is making me seriously consider abandoning ship and heading to Sony for good!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , February 24, 2020
Hi UltimateTerrainMagLance,


We are happy that you love it. Thank you for choosing Sony!

Stay awesome!

Regards,
David
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great images
on January 18, 2020
Posted by: Ollie skier
Gender:Male
Verified Purchase:Yes
Traded my Sony HX99 for the RX100VII because the functions are pretty similar except the 700mm zoom. The images are much better especially in lower light! Maybe not as good as the Va would be but I needed more than 70mm zoom for wildlife photos! Very happy with stepping up!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 20, 2020
Hi, Ollie!

Great shot! Thank you for sharing your feedback. We are glad to hear that you are happy with your new camera. Thank you for choosing Sony!

Regards,

Vincent
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Another advancement technology, external flash nxt
on January 5, 2020
Posted by: drken
Gender:Male
Verified Purchase:Yes
The camera does not compromise on improvements even from rx100-V. Much improvements were needed. I wish the manual was true to Sony's quality, I am laboriously printing at 2up, both sides & bound short left side in enhanced color printing. That is what is needed for those of us that like a printed book, seriously the world is digital but the manual should not only be for the price that I paid. Again not questioning the product its a big imprisonment and so needed but a manual production made large enough to read would be a nice touch even if you needed to charge me $5 more. There is so much that you have included and hunting would never uncover all the features or how to use them. This amount of time already spent 2 days is keeping me from using the camera. And by the way the contents page does not address the page numbers so it is also taking me forever to match up to the printed pages with page numbers. I found the software hard to locate for the remote control and still can't upload thru wifi, still says there is an error. Working on it
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 10, 2020
Hi, drken! Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph

Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Great camera for video
on November 19, 2019
Posted by: CHDigitalMedia
Gender:Male
I bought this Camera for video filming use, I own an AX700 which is too bulky to carry around for candid shots and so the RX is an ideal size for this, if I was to be picky I would say that I wished the screen was brighter in Movie mode 4K and 4K60p should be mandatory now on all Sony cameras. The menu system is still not intuitive which is a long time Sony failing and the video stabilisation system could be stronger in 'active' mode. Also I would like to see the camera retain the last used saved function wheel profile when I switch the camera back on instead of defaulting to the original function wheel setting as this would help to lock the shutter in Movie mode which would be very useful because the Shutter and Aperture share the same wheel and I sometimes adjust the shutter by mistake (Firmware update maybe?) All in all a very capable camera, and 'Fun' to use, highly recommended!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 21, 2019
Hi, CHDigitalMedia!

Thanks for sharing your input on your Sony RX100M7 camera. We appreciate your time and feedback. Thank you for choosing Sony!

Regards,

Vincent
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Disappointed upgrade user
on November 6, 2019
Posted by: Disappointed upgrade user
Gender:Male
I upgraded from version ii. The greater reach of the zoom lens is a plus. However I was disappointed by several things. First, for the price of the camera, SONY could sport its users with a WELL WRITTEN PAPER user's manual. It took me half an hour to find out how to reformat a memory card, and that was by search and discover, not by finding it in the on-line manual ....and I had been using version ii for several years! Second,there was no battery charger in the package, and I had disposed of the charger that came with my version ii.....come on SONY, be a sport and include it in with the camera. On the other hand the RX 100 is a great camera for high quality travel and informal shooting. If I were asked to recommend a camera for that purpose, I would present the above factors and suggest that the buyer compare brands and models that might also be of high quality, but whose manufacturers are more generous with its customers.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 19, 2019
Hello!

Certain Sony products do not have a physical user's manual. You can access your unit's manual online or purchase a physical one instead: http://www.truemanuals.com/sony/. It also didn't come with a battery charger but an AC adapter. You have the option to buy a battery charger from Sony Parts: https://us.esupport.sony.com/support/s/model-accessories?language=en_US. We will forward your feedback to the relevant department.

Regards,

Vincent
Written by a customer while visiting sony.com
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