Customer reviews from otterbox.com
LifeProof - NXT Case for Apple iPhone 11 Pro Max - Limousine
Average customer rating
4
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
74
4 Stars
14
3 Stars
21
2 Stars
4
1 Star
16
78%of customers recommend this product.
(
97 out of
124)
Customer Reviews for LifeProof - NXT Case for Apple iPhone 11 Pro Max - Limousine
Posted by: Mnbarto
Verified Purchase:Yes
I’ve only had it a few days but I love it. It makes my phone easier to hold, looks pretty, and is protective! I still left my zagg screen protector on even though it said it take it off. Haven’t had any issues.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mandy
Verified Purchase:Yes
I’ve been getting LP cases for my iPhone since I can remember and they just get better. I love the NËXT model of your cases w/ the ability to touch my actual screen! I love how sleek & super simple it is, yet protects my device. Love you guys, don’t ever stop!
Pros: Exploring, Camping, Hiking, Surfing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Javier
Verified Purchase:Yes
Phone case came in scratched. The rubber grips were ripped the case looked used.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, October 10, 2019
Hi there, Javier!
We're sorry to hear about the damage to your case when it arrived! That's definitely unusual. The good news is, we have an excellent warranty, so we'd be more than happy to make this right. Give us a ring at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team
We're sorry to hear about the damage to your case when it arrived! That's definitely unusual. The good news is, we have an excellent warranty, so we'd be more than happy to make this right. Give us a ring at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Dr_JLKY89
Verified Purchase:Yes
I have been a big fan of Lifeproof for a long time. Every time I buy a new phone it goes in an Otterbox until I get my Lifeproof case. I love how slim the unit is where it can fit easily into pockets and not be as bulky as others. Well made item and the phone fits snugly into it.
Pros: Boating, motorcycling, Exploring, Running, Camping, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Take it to my job and I’m an Ironworker supervisor
on June 10, 2020
Posted by: Dexter
Verified Purchase:Yes
Love it easy to install and u can see the color my phone is lol and it protects it great wouldn’t buy another case
Pros: mountain biking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Angel
Verified Purchase:Yes
I like that the Next case is thin and light but it does not fit the iPhone 11 Pro Max well. The Next case is very loose around the edges and shifts when grasped.
Response from otterbox.comBy LifeProof, Customer Service Team, November 4, 2019
Hey AngelAnt,
We're so sorry things aren't quite sitting right with this NËXT case.
This is strange because we engineered this case to fit the iPhone 11 Pro Max seamlessly. Were you possibly sent the wrong case? Or have a different model phone? Nonetheless, we'd love to learn more about your situation so we can figure out the best way to help. Please feel free to give us a call at 1-888-533-0735 and we'll get you back on track to seamless security!
Best,
LifeProof Customer Service Team
We're so sorry things aren't quite sitting right with this NËXT case.
This is strange because we engineered this case to fit the iPhone 11 Pro Max seamlessly. Were you possibly sent the wrong case? Or have a different model phone? Nonetheless, we'd love to learn more about your situation so we can figure out the best way to help. Please feel free to give us a call at 1-888-533-0735 and we'll get you back on track to seamless security!
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Nightstalker
Verified Purchase:Yes
Got this case a few days ago. I like how simple it is. Fits great, the finish looks like a limousine... hence the name. My only issue is the pricing.
Pros: Exploring, Running, Snowboarding, mountain biking, Camping, Road Cycling, Hiking
I would recommend this to a friend!
Response from otterbox.comBy LifeProof, Customer Service Team, April 30, 2020
Hi there!
We're sorry to hear about any misgivings you may have about the price of your NËXT case. Keep in mind, that price reflects not only the hundreds of hours of design testing that went into making a case that will hold up to the abuses of your daily life, but also the world-class warranty and Customer Service Team that backs that case! If you ever have any issues with your LifeProof, please don't hesitate to reach out to us here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
We're sorry to hear about any misgivings you may have about the price of your NËXT case. Keep in mind, that price reflects not only the hundreds of hours of design testing that went into making a case that will hold up to the abuses of your daily life, but also the world-class warranty and Customer Service Team that backs that case! If you ever have any issues with your LifeProof, please don't hesitate to reach out to us here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Lee1
Verified Purchase:Yes
I love it and I won’t be taking it off anytime soon
I would recommend this to a friend!
Written by a customer while visiting otterbox.com