Customer reviews from otterbox.com
LifeProof - NXT Case for Apple iPhone 11 Pro Max - Limousine
Average customer rating
4
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
74
4 Stars
14
3 Stars
21
2 Stars
4
1 Star
16
78%of customers recommend this product.
(
97 out of
124)
Customer Reviews for LifeProof - NXT Case for Apple iPhone 11 Pro Max - Limousine
Posted by: Jaycee
Verified Purchase:Yes
I had this for 2 months now and dropped quite a few times, still has no scratches and protected my phone. It’s nice and sleek, not bulky. The color blue on the sides are still vibrant and it helps with the grip. One of the many advantages of this case is the charger port has a cover.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Judith Stawiszynski
Verified Purchase:Yes
I like the fact that is is guaranteed and waterproof.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pete
Verified Purchase:Yes
Bought it 2 weeks ago already went back to an otter box. Barely used it and the scratches that show look like it was ran over by a car. It does protect the phone pretty good though.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, November 24, 2020
Hey Pete,
We're glad to hear this NËXT case has your vote of confidence, protection-wise, but we apologize it's not looking so hot. If you're willing to give this one more shot, please feel free to set up a warranty below and we'd love to get you back on track to sturdy security!
bit.ly/WarrantyPageLP
Best,
LifeProof Customer Service Team
We're glad to hear this NËXT case has your vote of confidence, protection-wise, but we apologize it's not looking so hot. If you're willing to give this one more shot, please feel free to set up a warranty below and we'd love to get you back on track to sturdy security!
bit.ly/WarrantyPageLP
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Scaff
Verified Purchase:Yes
Cover is way to lose on the phone you can’t use the mute button on the side this case is not good ma TV be I got a dud
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, May 14, 2020
Hi there!
We're sorry to hear about the frustration you've had with your NËXT case! We'd suggest first removing and reinstalling your case to see if that gets the buttons lines up a bit better. If that doesn't help, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
We're sorry to hear about the frustration you've had with your NËXT case! We'd suggest first removing and reinstalling your case to see if that gets the buttons lines up a bit better. If that doesn't help, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: 4669
Verified Purchase:Yes
I bought this several weeks ago when I ordered my new phone. It took for ever to receive but I kept telling myself that was worth it because the other life proof cases were that I have had. I think I should have read the description a little closer. The others had a front clear piece to protect the front face of the phone. It also made it water and dust proof. This I think is in my option a more attractive case but much less protective at a much more expensive price. But to there credit in the past the customer service has been first class and there products have been above reproach.
Pros: Boating, Exploring, Camping
I would recommend this to a friend!
Response from otterbox.comBy LifeProof, Customer Service Team, May 14, 2020
Hi there!
We're sorry to hear about any disappointment with your NËXT case. It sounds like you may have had our FRĒ case in the past, as that one has a built-in screen protector. Check that protection option out here: https://www.lifeproof.com/en-us/fre-for-iphone-11-pro-max/lpfr-apl-iphp19.html
Best,
LifeProof Customer Service Team
We're sorry to hear about any disappointment with your NËXT case. It sounds like you may have had our FRĒ case in the past, as that one has a built-in screen protector. Check that protection option out here: https://www.lifeproof.com/en-us/fre-for-iphone-11-pro-max/lpfr-apl-iphp19.html
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: agarza1911
Verified Purchase:Yes
I purchased the clear case for my iPhone 11 Pro Max to show the beautiful green color. Well, I didn't realize that the case is so susceptible scratches with very little effort. If I would've know, I wouldn't have purchased it. I'm no longer using it.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, October 7, 2019
Hi Argarza1911,
We're so sorry this NËXT case is a little scuffed up!
Protection is our priority, but we understand how cosmetic applications can be discouraging. The good news is we have a stellar warranty that's calling your name. If you're willing to give this one more shot, give us a call at 1-888-533-0735 and we'll send you a brand-new case along with some epic maintenance tips that'll keep things looking fresh for a long time to come!
Best,
LifeProof Customer Service Team
We're so sorry this NËXT case is a little scuffed up!
Protection is our priority, but we understand how cosmetic applications can be discouraging. The good news is we have a stellar warranty that's calling your name. If you're willing to give this one more shot, give us a call at 1-888-533-0735 and we'll send you a brand-new case along with some epic maintenance tips that'll keep things looking fresh for a long time to come!
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Johanna
Verified Purchase:Yes
I bought this a month ago and I am very happy with it. I’ve always used a fre but wanted something different this time and it’s just as protective just not waterproof.
Pros: Boating, Skiing, Running, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chuck1
Verified Purchase:Yes
Good grip, great blue colour, , the clear back is great too see the dark green colour :-)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com