I’ve had it less than a month. Disappointed that the surface is smooth and I was hoping for it to assist in being able to hold on to it but it is just as slippery as the phone surface. I do not like the access to the recharging port. It is hard to open far enough to accomplish the plug in. I do have hope that the corners will protect my phone if I drop it which is likely given how slippery the back is.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, July 2, 2020
Hi Merna,
We're so sorry about this disappointment in this NËXT case!
This case was designed to slip in and out of pockets with ease. We assure you this case still went through extensive hours of testing to earn its Certified Drop + Protection rating, and we're confident it will prove itself time and time again. If you're looking for something a little different, feel free to check out our other cases below!
I got the case a little over a week ago. So far it’s nice. I have the iPhone 11 Pro Max. The case did add a little thickness to the phone but not to much to notice. The phone is large to be gone with and I have tiny hands. I like how it’s a double layer. Casemate used to be my go to and also otter box but I just don’t like the single layer for a case. I have no complaints about the case.
Response from otterbox.comBy LifeProof, Customer Service Team, October 24, 2019
Hi, Todd!
We're sorry to hear that your NËXT case didn't check all your boxes! If you're looking for a waterproof option with a built-in screen protector, we'd suggest checking out FRĒ! See more about that case here: https://www.lifeproof.com/en-us/fre-for-iphone-11-pro-max/lpfr-apl-iphp19.html
If you have any questions, feel free to give us a ring at 1-888-533-0735, and we can get you helped out.
Knowing that you guys are lifeproof, I wasn’t expecting an otter box type like case. So I was pretty disappointed and was expecting a waterproof case
Pros: Boating, Exploring, Camping, Hiking, Rock Climbing
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, October 26, 2020
Hi there,
We are sorry for any confusion with your LifeProof purchase. Although the NEXT Series case does offer quality protection, it is not waterproof. We do have our FRE case for the iPhone 11 Pro Max that does offer waterproof protection. Check out the link below for more information on that option.