Customer reviews from otterbox.com
LifeProof - NXT Case for Apple iPhone 11 Pro Max - Limousine
Average customer rating
4 out of 5
4
(129 Reviews)
Open Ratings Snapshot
Rating breakdown 129 reviews
5 Stars
74
4 Stars
14
3 Stars
21
2 Stars
4
1 Star
16
78%of customers recommend this product. 
(
97 out of 124
)
Best Buy Privacy Policy
Customer Reviews for LifeProof - NXT Case for Apple iPhone 11 Pro Max - Limousine
Customer Rating
5 out of 5
5
Best case for the IPhone 11 pro max
on October 10, 2019
Posted by: Phil
Verified Purchase:Yes
I’m so happy with my case life proof is the best!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great Protective Case
on October 5, 2019
Posted by: jstew
Verified Purchase:Yes
Great protective case. A little slick, and the plastic scratches fairly easy. But overall great case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
So - so,
on June 29, 2020
Posted by: Merna1
Verified Purchase:Yes
I’ve had it less than a month. Disappointed that the surface is smooth and I was hoping for it to assist in being able to hold on to it but it is just as slippery as the phone surface. I do not like the access to the recharging port. It is hard to open far enough to accomplish the plug in. I do have hope that the corners will protect my phone if I drop it which is likely given how slippery the back is.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProofCustomer Service TeamJuly 2, 2020
Hi Merna,

We're so sorry about this disappointment in this NËXT case!

This case was designed to slip in and out of pockets with ease. We assure you this case still went through extensive hours of testing to earn its Certified Drop + Protection rating, and we're confident it will prove itself time and time again. If you're looking for something a little different, feel free to check out our other cases below!

bit.ly/LPiPhone11

Cheers,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
New case
on November 4, 2020
Posted by: Ltofengine93
Verified Purchase:Yes
I bought this for my new phone. The improvements are great. The weakest link was the hinged door for the charging port and that has been updated!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
My fave case
on April 28, 2020
Posted by: Clyde rocamra
Verified Purchase:Yes
This case really brings out the elegant and simple look of my iphone. Beautiful
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Black/clear
on April 29, 2020
Posted by: Sammy
Verified Purchase:Yes
I got the case a little over a week ago. So far it’s nice. I have the iPhone 11 Pro Max. The case did add a little thickness to the phone but not to much to notice. The phone is large to be gone with and I have tiny hands. I like how it’s a double layer. Casemate used to be my go to and also otter box but I just don’t like the single layer for a case. I have no complaints about the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
It’s ok
on October 22, 2019
Posted by: Todd
Verified Purchase:Yes
I wish It came with a screen protector and it was water proof
Pros: Boating, Exploring, Snowboarding, mountain biking, Skateboarding, wakeboarding, BMX, Camping, Hiking, Surfing
I would recommend this to a friend!
Response from otterbox.comBy LifeProofCustomer Service TeamOctober 24, 2019
Hi, Todd!

We're sorry to hear that your NËXT case didn't check all your boxes! If you're looking for a waterproof option with a built-in screen protector, we'd suggest checking out FRĒ! See more about that case here: https://www.lifeproof.com/en-us/fre-for-iphone-11-pro-max/lpfr-apl-iphp19.html

If you have any questions, feel free to give us a ring at 1-888-533-0735, and we can get you helped out.

Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Disappointed that it is not water proof!
on October 24, 2020
Posted by: Disappointed
Verified Purchase:Yes
Knowing that you guys are lifeproof, I wasn’t expecting an otter box type like case. So I was pretty disappointed and was expecting a waterproof case
Pros: Boating, Exploring, Camping, Hiking, Rock Climbing
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProofCustomer Service TeamOctober 26, 2020
Hi there,

We are sorry for any confusion with your LifeProof purchase. Although the NEXT Series case does offer quality protection, it is not waterproof. We do have our FRE case for the iPhone 11 Pro Max that does offer waterproof protection. Check out the link below for more information on that option.

https://www.lifeproof.com/en-us/fre-for-iphone-11-pro-max/lpfr-apl-iphp19.html

Kindly,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
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