Customer reviews from otterbox.com
LifeProof - NXT Case for Apple iPhone 11 Pro Max - Limousine
Average customer rating
4
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
74
4 Stars
14
3 Stars
21
2 Stars
4
1 Star
16
78%of customers recommend this product.
(
97 out of
124)
Customer Reviews for LifeProof - NXT Case for Apple iPhone 11 Pro Max - Limousine
Posted by: sallysal
Verified Purchase:Yes
The best protection for iPhones by far.
There is a reason why they call it life proof
Pros: Exploring, Running, mountain biking, Road Cycling, Hiking, Rock Climbing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nessie
Verified Purchase:Yes
At first the case was perfect but then I went to remove it because I wanted to clean out the back seeing it's a clear case and small lint was visible. I removed the Bumper sides first then the clear casing. I cleaned it and put everything back together just like the first time and the care no longer sits the same. The bumper piece doesn't sit well and I can see it and feel it as well. Would not recommend
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, November 18, 2019
Hi Nessie,
We're so sorry this NËXT case isn't fitting the same. This is strange because removing/reinstalling it shouldn't affect the integrity of the case. We'd like to learn more about your situation so we can figure out the best way to help. Give us a call at 1-888-533-0735 and we'll dive in with the assist!
Best,
LifeProof Customer Service Team
We're so sorry this NËXT case isn't fitting the same. This is strange because removing/reinstalling it shouldn't affect the integrity of the case. We'd like to learn more about your situation so we can figure out the best way to help. Give us a call at 1-888-533-0735 and we'll dive in with the assist!
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Trent
Verified Purchase:Yes
I bought this case/screen protector 3 weeks ago and dust got inside my case with doing basic yard work. The rubber on the outside is also not holding up well just by rubbing inside my pocket. I do not recommend this company. Extremely overpriced
Pros: Boating, Exploring, Snowboarding, wakeboarding, Camping, Hiking
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, June 17, 2020
Hi, Trent.
We're sorry to hear about your frustration with your NËXT case. While this case is designed to protect your ports and speakers from dust, the rest of the case isn't 100% dust proof. We'll be sure to get your feedback passed up the ladder. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
We're sorry to hear about your frustration with your NËXT case. While this case is designed to protect your ports and speakers from dust, the rest of the case isn't 100% dust proof. We'll be sure to get your feedback passed up the ladder. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/support
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: TD12
Verified Purchase:Yes
Have had the case for a week so far and I really like it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: drawkward
Verified Purchase:Yes
I usually buy a Lifeproof case as soon as I get a new phone. I have enjoyed the previous versions, but there was also a minor issue, like the guard at the bottom interferring with my ability to "swipe up" from the bottom, or the cover being so tight that it dampened the sound coming from the speakers (or even producing a slight echo). This case, on the other hand, has none of those problems. It feels durable and comfortable in my hands and is more compact than the other models. The fact it's clear also makes it easy to see the back of my phone (I bought it for the green color). This is the best Lifeproof case I've purchased!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lesly
Verified Purchase:Yes
I was so excited to get my case but when I opened it all ready came with scratches and two weeks into using the case it all ready started to rip. I expected more out of this case. The last one I bought lasted a whole year until it started to rip. So disappointed.
Pros: Exploring
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, September 3, 2021
You're not wrong to expect the very best from the LifeProof brand, and we're sorry that your recent purchase of the NËXT case didn't go how either of us expected. The good news is we've got a great warranty that will help get you a fresh start with a brand-new replacement. You can set the wheels turning using the link below, or feel free to give us a call at 1-888-533-0735 and we'll be glad to help!
https://www.lifeproof.com/en-us/warranty-claim
Best,
LifeProof Customer Service Team
https://www.lifeproof.com/en-us/warranty-claim
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Radnsns
Verified Purchase:Yes
It’s great a little pricey but I’d recommend it super
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Solo los
Verified Purchase:Yes
The new slim design is amazing, can’t describe how happy I am with this case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com