Customer reviews from otterbox.com
LifeProof - NXT Case for Apple iPhone 11 Pro Max - Limousine
Average customer rating
4
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
74
4 Stars
14
3 Stars
21
2 Stars
4
1 Star
16
78%of customers recommend this product.
(
97 out of
124)
Customer Reviews for LifeProof - NXT Case for Apple iPhone 11 Pro Max - Limousine
Posted by: Frownbuster
Verified Purchase:Yes
Purchased online sight unseen, shipping was fast and on time, tracking was accurate. installing was quick and easy. Fit is a bit large around the sides and the rubber surround part doesn’t seem to seat properly especially when cold. Very slippery when placed on most surfaces. All your buttons become very stiff. The case does seem very tough and does the job very well to protect the phone.
Pros: Skateboarding, Camping
I would recommend this to a friend!
Response from otterbox.comBy LifeProof, Customer Service Team, September 23, 2020
Hi there!
We're sorry to hear that you're having troubles with your NËXT case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If the rubber on your case is coming off, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
We're sorry to hear that you're having troubles with your NËXT case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If the rubber on your case is coming off, please don't hesitate to reach out to our Customer Service Team here: https://www.lifeproof.com/en-us/contact-us
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rav3mau5
Verified Purchase:Yes
The case fits very well, however while gripping the phone tightly the case makes a clicking noise as if the 2 pieces are not well secured. It is very annoying to hear these noises as I’m trying to use my phone. The buttons are also somewhat hard to press & somewhat of a hassle to double press the power button. The case also does not have very much grip & I find that it slides out of my hand often & I have to readjust my grip. I have dropped my phone a couple of times, but the drops weren’t serious impacts & the case handled it well. Mainly I bought this case for the port protection but after getting it, it seems Badly designed, the way the port cover sits on the lighting adaptors & cables seems like it is applying force & pushing the connector sideways & I do not like that. The port cover also feels cheap & like it may break in a couple of months, however I have not had any issues with it in the 2 months I’ve had the case. Overall, the case is a decent case, you do get good protection but for the materials & the feel of the case, I wouldn’t not say the price is justified.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, October 24, 2019
Hi there, Rav3mau5!
We're sorry to hear that you're not able to rave about your NËXT case! We're glad to hear that your case has been able to ride out those drops, and we appreciate your feedback about the creaking and button difficulties; we'll be sure to get your thoughts passed along to our engineers. Please keep in mind, we have a rad warranty, so if your case gets damaged, we're more than happy to get you taken care of with a replacement LifeProof. Simply give us a shout at 1-888-533-0735, and we can get that claim taken care of for you.
Best,
LifeProof Customer Service Team
We're sorry to hear that you're not able to rave about your NËXT case! We're glad to hear that your case has been able to ride out those drops, and we appreciate your feedback about the creaking and button difficulties; we'll be sure to get your thoughts passed along to our engineers. Please keep in mind, we have a rad warranty, so if your case gets damaged, we're more than happy to get you taken care of with a replacement LifeProof. Simply give us a shout at 1-888-533-0735, and we can get that claim taken care of for you.
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: JNichols
Verified Purchase:Yes
I have always bought life proof cases and will only buy life proof cases. They last forever and do their job protecting your phone
Pros: Exploring, Running, Snowboarding, Camping, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pinupgrl
Verified Purchase:Yes
I have purchased LifeProof cases for all of my iPhones throughout the years and definitely really like the Nëxt case for the iPhone 11 Pro Max!!! It fits my phone PERFECTLY and looks great!!!
Pros: Boating, Exploring, Camping
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Protection
on December 12, 2021
Posted by: acbrown
This case I’ve sadly had several of - I’m clumsy and drop my phone a lot. I’ve given this case 4 stars instead of 5 because when dropped on the corner the case almost immediately cracks at the corner. The case doesn’t pop open every time, but it does often. Once the corner is cracked/broken it still protects the phone but it is much easier for the case to come up. I do love the light weight of the case, color options and screen-less case. They are always quick with responses and inquiries and very helpful when a warranty replacement is needed.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike28
Verified Purchase:Yes
I’ve one this case for a few months now. I’ve tried other cases similar, but they either wouldn’t fit, or are extremely hard to clean. This case fits very well, easy to clean and is very durable.
Pros: Boating, Exploring, Camping, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: none
Verified Purchase:Yes
as a maintenance guy I need a cover that can keep up with my work. and lifeproof can and will do the job.
Pros: Exploring
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Snootbugg
Verified Purchase:Yes
I’ve had many lifeproofs for my iPhones over the years. Since my new iPhone 11 Pro Max is waterproof itself, I went for the thinner model this time so that I could fit it into my purse or pocket more easily. It’s been doing the job great can I really recommend it.
Pros: Boating, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com