Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 11 - Mauveolous
Average customer rating
4 out of 5
4
(254 Reviews)
Open Ratings Snapshot
Rating breakdown 254 reviews
5 Stars
137
4 Stars
43
3 Stars
37
2 Stars
20
1 Star
17
75%of customers recommend this product. 
(
176 out of 235
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 11 - Mauveolous
Customer Rating
5 out of 5
5
on March 26, 2022
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Perfect
on October 22, 2019
Posted by: Xamk
Verified Purchase:Yes
I‘m very happy with this Otterbox
Especially the button on the back is very convenient
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great as usual
on February 22, 2020
Posted by: Nia12
Verified Purchase:Yes
I bought it for our 12 year old grandson for his birthday and he loves it! It’s so nice for the pop socket to be inverted.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
I'm really join it I really like it
on February 27, 2020
Posted by: lupe
Verified Purchase:Yes
I bought this month and I'm happy with my case even they promise me I will get it that date they told me it didn't happen
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Really like it
on May 6, 2020
Posted by: The LGs
Verified Purchase:Yes
Purchased the first one in early December of 2019 and had to replace it by April of 2020 just regular use. We bought it again because nothing beat this case - just disappointing it didn't last longer.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , May 8, 2020
Hi there!

We're sorry to hear that your Otter + Pop Symmetry Series case broke! Don't forget, we have a great warranty, so we're more than happy to get your case replaced if it should break. Simply reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
New and exciting
on May 8, 2020
Posted by: Shola821
Verified Purchase:Yes
Just getting used to the new pop socket feature. Fun so far!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Not my best Otterbox purchase
on June 16, 2020
Posted by: crangel
Verified Purchase:Yes
I bought this for my daughter's iPhone 8 for the price I expected more. On all our electronics we've used Otterbox i don't feel as confident in this case as i have the others.
Response from otterbox.comBy OtterBox , Customer Service Team , June 19, 2020
Hi there!

We're sorry to hear that you're not feeling confident with your daughter's Symmetry Series case! We'd love to get some more specific feedback about why you're feeling this way. Please don't hesitate to reach out to our Customer Service Team about your experience, here: https://www.otterbox.com/en-us/support

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
A decent pickup
on June 20, 2020
Posted by: Tats
Verified Purchase:Yes
I like the color, just like my previous otter box cases, it’s durable and the phone fits securely. The pop is a nice addition to the case. The ports and buttons are easy to access. The only thing I do not like about the case is it was mentioned that you are able to wirelessly charge your phone by removing the pop stand...in my case this is not true. I’ve tried 2 different charges and I still have to remove the phone from its case.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, June 22, 2020
Hi Tats,

We're so sorry to hear this Otter + Pop Symmetry Series case isn't working seamlessly like you expected it to. You're right: you should be able to wirelessly charge your iPhone by removing the PopTop. We assure you the problem you're running into is anything but normal. Please feel free to click on our Support page and we'd love to dive in with some troubleshooting tips!

bit.ly/ContactOtter

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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