Customer reviews from otterbox.com
OtterBox - Amplify Edge2Edge Glass Screen Protector for Apple iPhone 11 Pro Max - Clear
Average customer rating
4.3
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
81
4 Stars
7
3 Stars
2
2 Stars
6
1 Star
12
83%of customers recommend this product.
(
86 out of
103)
Customer Reviews for OtterBox - Amplify Edge2Edge Glass Screen Protector for Apple iPhone 11 Pro Max - Clear
Posted by: HannahandBella
Verified Purchase:Yes
I like the product, had one of those liquid protectors on my last phone and liked that a little better, but have no problem with the touch screen. This also feels more substantial for the purpose of protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dryguy99
Verified Purchase:Yes
I was skeptical about a glass cover on my new iPhone but wanted something to protect my screen. I am so glad I purchased it. It works like it’s not there allowing me full access to my phone with peace of mind that the screen has protection to keep it looking and working as good as the day I purchased it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I am disappointed that the screen protector does not lie flat (enough) on the screen; the protector looks like it has water underneath it because it does not adhere to the screen's surface as it ought.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 19, 2019
Hi AI Kidd,
We’re sorry that this Amplify Screen Protector is not fitting your iPhone 11 Pro Max as well as it should. This is not typical and we absolutely want to get things turned around as soon as possible.
Please give our helpful Otters a call at 1-855-688-7269, and we will gladly assist in any way that we can. If needed, we will easily set up a warranty replacement!
Kindly,
OtterBox Customer Service Team
We’re sorry that this Amplify Screen Protector is not fitting your iPhone 11 Pro Max as well as it should. This is not typical and we absolutely want to get things turned around as soon as possible.
Please give our helpful Otters a call at 1-855-688-7269, and we will gladly assist in any way that we can. If needed, we will easily set up a warranty replacement!
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Foster
Verified Purchase:Yes
I bought this product a couple weeks back, so far it’s GREAT! Very strong glass, love the rounded edges, and fits snug with the Otterbox Defender Case. 5/5 highly recommend!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mbotel
Verified Purchase:Yes
I order the anti glare glass protector
protector was damage
been trying to get with the warranty replacement but at no available
protector was damage
been trying to get with the warranty replacement but at no available
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , August 20, 2020
Hi there!
We're sorry to hear that your Amplify arrived damaged! That's certainly unusual. The good news is, we have a great warranty, so we're more than happy to get you taken care of. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear that your Amplify arrived damaged! That's certainly unusual. The good news is, we have a great warranty, so we're more than happy to get you taken care of. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kristie
Verified Purchase:Yes
I was disappointed with my case, I’ve always purchased ‘Otterbox’ cases for my phones and tablets and have always been pleased.
I was not impressed with the case I purchased for my iPhone 11 pro max. The pop socket broke off and I ended up buying a significantly cheaper case and found it to of much higher quality.
I was not impressed with the case I purchased for my iPhone 11 pro max. The pop socket broke off and I ended up buying a significantly cheaper case and found it to of much higher quality.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team , September 26, 2019
Hi, Kristie!
We're sorry to see that your PopSocket has already fallen off of your case! It looks like the locking mechanism of that PopTop is still attached to the case itself. The good news is, if you remove that, you can still attach another PopTop. Additionally, if you reach out to PopSockets, they should be able to get your current PopTop replaced for you. You can reach out to them here: https://help.popsockets.com/hc/en-us
If anything happens to the case itself, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to see that your PopSocket has already fallen off of your case! It looks like the locking mechanism of that PopTop is still attached to the case itself. The good news is, if you remove that, you can still attach another PopTop. Additionally, if you reach out to PopSockets, they should be able to get your current PopTop replaced for you. You can reach out to them here: https://help.popsockets.com/hc/en-us
If anything happens to the case itself, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Witz73
Verified Purchase:Yes
This was an expensive purchase but the quality is excellent and fits perfect!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: W Kaye
Verified Purchase:Yes
Received the wrong case in a smashed open box. Shopping only online during COVID really shows me who I should do business with. Otter Box is one company I won’t return to. Your please reach out email isn’t necessary. I sold the screen cover and case to a coworker and will be getting something else. Who wants to deal with returning items on their day off... not me.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , September 18, 2020
Hi, Tony!
We're sorry to hear that there was any confusion with your recent purchase! We appreciate your feedback, and we'll be sure to get it passed up the ladder. We're sorry you've chosen to go another direction with your protection needs, but we hope that you choose to give us another shot in the future.
Best,
OtterBox Customer Service Team
We're sorry to hear that there was any confusion with your recent purchase! We appreciate your feedback, and we'll be sure to get it passed up the ladder. We're sorry you've chosen to go another direction with your protection needs, but we hope that you choose to give us another shot in the future.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com