Customer reviews from otterbox.com
OtterBox - Strada Series Folio Case for Apple iPhone 11 Pro Max - Espresso Brown
Average customer rating
4.2
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
19
4 Stars
7
3 Stars
1
2 Stars
3
1 Star
2
81%of customers recommend this product.
(
26 out of
32)
Customer Reviews for OtterBox - Strada Series Folio Case for Apple iPhone 11 Pro Max - Espresso Brown
Posted by: Martin
Verified Purchase:Yes
Its good looking, nice feel and good fit. The front cover folds back easily. My only issue is that wireless charging isn’t working well through the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DOUGLAS
Verified Purchase:Yes
My biggest issue is I was trying to not need a wallet. So, I need a few of my cards to be in it. There are slots in the cover for cards, but this then makes the cover not fit correctly. And, for as pricey as this cover is, you'd think that was taken into account.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team , October 9, 2019
Hey, Douglas!
We're sorry to hear that your Strada Series case didn't meet your needs! This case was designed with more of a minimalist design in mind, so it's best used with a card, an ID, and maybe a bit of cash. We're bummed to hear that there was any confusion. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear that your Strada Series case didn't meet your needs! This case was designed with more of a minimalist design in mind, so it's best used with a card, an ID, and maybe a bit of cash. We're bummed to hear that there was any confusion. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Msadams2230
Verified Purchase:Yes
Figured how much it cost that the display would turn off when closing the case well I thought wrong should have stuck with a defender
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 30, 2019
Hi Ms. Adams,
We're so sorry this Strada Series case isn't checking off all your boxes. You're right; unfortunately, this case does not have the ability to sleep or wake the phone display. However, we are still confident this case should offer slick security that'll keep your iPhone safe and sound.
If you're still looking for the Defender Series, check it out below. In the meantime, give us a call at 1-855-688-7269 with any further questions or concerns you have.
bit.ly/OBi11ProMaxDef
Cheers,
OtterBox Customer Service Team
We're so sorry this Strada Series case isn't checking off all your boxes. You're right; unfortunately, this case does not have the ability to sleep or wake the phone display. However, we are still confident this case should offer slick security that'll keep your iPhone safe and sound.
If you're still looking for the Defender Series, check it out below. In the meantime, give us a call at 1-855-688-7269 with any further questions or concerns you have.
bit.ly/OBi11ProMaxDef
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Marsha
Verified Purchase:Yes
I expected it to be better quality. Very flimsy. Has 2 slots for cards. Once I put 2 cards in I had to pry them out! I used this case only until a different brand arrived.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 15, 2019
Hi, Marsha!
We're sorry to hear about your disappointment with your Strada Series case! We're bummed that you feel like this case is too flimsy, but rest assured, all of our case designs go through hundreds of hours of design testing to ensure that they will live up to the stress of your daily life. As for that wallet feature, it may take a bit of use for it to "break in," but once it does, you shouldn't have any issues removing cards from it.
If you run into any other issues with your case, please give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Strada Series case! We're bummed that you feel like this case is too flimsy, but rest assured, all of our case designs go through hundreds of hours of design testing to ensure that they will live up to the stress of your daily life. As for that wallet feature, it may take a bit of use for it to "break in," but once it does, you shouldn't have any issues removing cards from it.
If you run into any other issues with your case, please give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: NayNay731
Verified Purchase:Yes
Wow! I paid how much? Well, too much. Talk about a rip off product. I doubt that it will hold up for more than a couple months.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , March 30, 2020
Hello,
We're sorry to hear about your disappointment with your Strada Series case. We'd love to get some more detailed feedback from you about your OtterBox. Please reach out to our Customer Service team through the link below with your concerns, so we can pass your thoughts along to our design team.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Strada Series case. We'd love to get some more detailed feedback from you about your OtterBox. Please reach out to our Customer Service team through the link below with your concerns, so we can pass your thoughts along to our design team.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Allan
Verified Purchase:Yes
This is my 2nd Strada case. The last case was ruby red and this case is brown. The brown shows scar marks too easier, I am sorry to say. Other than what I am mentioned, I love the case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Big Rob
Verified Purchase:Yes
It’s a wallet that protects your phone. One of the best cases ever
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AceR
Verified Purchase:Yes
Few weeks of use- I will say functional for day to day use
I would recommend this to a friend!
Written by a customer while visiting otterbox.com