Customer reviews from otterbox.com
LifeProof - SLAM Case for Apple iPhone 11 Pro - Defy Gravity
Average customer rating
4.1
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
24
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
5
82%of customers recommend this product.
(
28 out of
34)
Customer Reviews for LifeProof - SLAM Case for Apple iPhone 11 Pro - Defy Gravity
Posted by: TChief
Verified Purchase:Yes
I bought this for my wife. This is my second SLAM protector. I have one for my iPhone X. It works great to protect the phone. Use it with the screen protector for great phone protection.
Pros: Exploring, Running, mountain biking, Camping, Road Cycling, Hiking, Rock Climbing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ErickaE
Verified Purchase:Yes
I thought this was the perfect case for my phone with the black edges and clear back. When I finally received it and tried it on it was so different to what I thought. It was bulky and the grip was just weird. I had the slam for my xs and loved it. But this one, I hate.
Pros: Running
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, October 14, 2019
Hi, Ericka!
We're sorry to hear that your SLΛM case hasn't lived up to the expectations set up by your previous version! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team.
If you have any other issues with your case, please don't hesitate to call us at 1-888-533-0735, and we can get you helped out.
Best,
LifeProof Customer Service Team
We're sorry to hear that your SLΛM case hasn't lived up to the expectations set up by your previous version! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team.
If you have any other issues with your case, please don't hesitate to call us at 1-888-533-0735, and we can get you helped out.
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Ali B
Verified Purchase:Yes
Very happy with the purchase of the slam case and screen protector. Cases are strong, durable and i love the choice of art!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marc
Verified Purchase:Yes
Will make your Iphone 11 brick shaped. Steer away if you dont like that. Its a solid case though. No big complaints, but at the same time I would not have paid full price for it. We'll see about the snow season.
Pros: Running, Snowboarding, Camping, Hiking, Rock Climbing
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, October 24, 2019
Hi, Marc!
We're sorry to hear that you're not thrilled with the shape of your SLΛM case! We appreciate your feedback, and we'll be sure to pass it along to our design team. If you do run into any issues with your case, we have a rad warranty, so don't hesitate to give us a ring at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team
We're sorry to hear that you're not thrilled with the shape of your SLΛM case! We appreciate your feedback, and we'll be sure to pass it along to our design team. If you do run into any issues with your case, we have a rad warranty, so don't hesitate to give us a ring at 1-888-533-0735, and we can get you taken care of.
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: rocky505
Verified Purchase:Yes
Excellent case, I have used Lifeproof since my iPhone 6. However, the case only lasts one year. So I typically buy a new case every year
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cj13
Verified Purchase:Yes
The back of the case scratches really easy, without force it do damage.
Pros: motorcycling, Running, Rock Climbing
I would recommend this to a friend!
Response from otterbox.comBy LifeProof, Customer Service Team, November 4, 2019
Hi Cj,
We're so sorry this SLAM case is suffering from such cosmetic complications.
This case wasn't actually designed to be indestructible as much as it was intended to absorb the brunt of scratches and intense drops. As long as your iPhone survived unscathed, we'll call it a win and skip straight to the part where we help you get a brand-new case. Simply just click on over to our online Support/Warranty page and we'll get you back on track to epic protection!
Cheers,
LifeProof Customer Service Team
We're so sorry this SLAM case is suffering from such cosmetic complications.
This case wasn't actually designed to be indestructible as much as it was intended to absorb the brunt of scratches and intense drops. As long as your iPhone survived unscathed, we'll call it a win and skip straight to the part where we help you get a brand-new case. Simply just click on over to our online Support/Warranty page and we'll get you back on track to epic protection!
Cheers,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Crad
Verified Purchase:Yes
Great case and a great color. Perfect size and design
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: artkidz
Verified Purchase:Yes
I bought this for the Lifeproof protection, and got the amazing artsy look! Im an artist, and this is GREAT!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com