Customer reviews from sony.com
Sony - 6.95" - Android Auto/Apple CarPlay - Built-in Bluetooth - In-Dash Digital Media Receiver - Black
Average customer rating
3.4
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
7
4 Stars
6
3 Stars
12
2 Stars
3
1 Star
2
72%of customers recommend this product.
(
21 out of
29)
Customer Reviews for Sony - 6.95" - Android Auto/Apple CarPlay - Built-in Bluetooth - In-Dash Digital Media Receiver - Black
Posted by: rodger1154
Gender:Male
Verified Purchase:Yes
Just got it in,have to wait till it warms up here in MN
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Radio
on April 25, 2020
Posted by: Biker62
Gender:Male
Easy install I have metra radio kit the wire harness that was made for this install does not work it somehow turns my four ways on
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 26, 2020
Hi Biker62, we are sorry to hear that wire harness does not work. We appreciate all of your feedback as it helps improve the product. We recommend checking with a professional installer to check the installation. Erin
Written by a customer while visiting sony.com
Customer Rating
4
Love the Sound
on February 6, 2020
Posted by: Edro
Gender:Male
I just bought this unit . Works on my 2016 Harley Street Glide.
I have and newer Ipod , and have a Droid Phone . the Ipod only will work on Bluetooth. and i can't run the map system from Phone on the droid if the Bluetooth is on for the Ipod . I travel alot on the open road need my maps and music. Any advice on what to do would be helpful. . The USB will not work with the Ipod . This is a new Ipod that like a phone .
I have and newer Ipod , and have a Droid Phone . the Ipod only will work on Bluetooth. and i can't run the map system from Phone on the droid if the Bluetooth is on for the Ipod . I travel alot on the open road need my maps and music. Any advice on what to do would be helpful. . The USB will not work with the Ipod . This is a new Ipod that like a phone .
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 7, 2020
Hi Edro,
Unfortunately, using CarPlay and Bluetooth at the same time is not supported. You can use the music of your iPhone when using CarPlay. We'll consider this as a feedback and we will surely take note of this for the betterment of our products.
~Ralph
Unfortunately, using CarPlay and Bluetooth at the same time is not supported. You can use the music of your iPhone when using CarPlay. We'll consider this as a feedback and we will surely take note of this for the betterment of our products.
~Ralph
Written by a customer while visiting sony.com
Posted by: Redheat
Gender:Male
Verified Purchase:Yes
Installed in my 2015 Road Glide Special.....Absolutely great!!!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , March 14, 2020
This is indeed a great car stereo, Redheat. We appreciate your feedback and thank you for choosing Sony! -Erin
Written by a customer while visiting sony.com
Customer Rating
1
Great piece of junk
on February 14, 2025
Posted by: Ptini128
This head unit is complete garbage, look for another unit and probably avoid Sony all together
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, Sony.com, February 15, 2025
Hi Ptini128,
We’re truly sorry to hear about your experience with the Sony XAV-AX7000 Media Receiver. This isn’t the experience we want for our customers, and we’d like to help address your concerns.
If you’re experiencing performance issues, we recommend checking for the latest firmware update, which can often resolve software-related problems: https://www.sony.com/electronics/support/mobile-cd-players-digital-media-players-xav-series/xav-ax7000/software/00274244
If issues persist, our Product Support Team would be happy to assist you further. Please reach out via:
Phone: 239-245-6354
Chat: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Hours:
Monday–Friday: 9 AM–9 PM ET
Saturday–Sunday: 10 AM–8 PM ET
We hope you’ll give us the opportunity to turn your experience around.
Best regards,
Maria
We’re truly sorry to hear about your experience with the Sony XAV-AX7000 Media Receiver. This isn’t the experience we want for our customers, and we’d like to help address your concerns.
If you’re experiencing performance issues, we recommend checking for the latest firmware update, which can often resolve software-related problems: https://www.sony.com/electronics/support/mobile-cd-players-digital-media-players-xav-series/xav-ax7000/software/00274244
If issues persist, our Product Support Team would be happy to assist you further. Please reach out via:
Phone: 239-245-6354
Chat: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Hours:
Monday–Friday: 9 AM–9 PM ET
Saturday–Sunday: 10 AM–8 PM ET
We hope you’ll give us the opportunity to turn your experience around.
Best regards,
Maria
Written by a customer while visiting sony.com
Posted by: eppsn
Gender:Male
Verified Purchase:Yes
more time with bose amp one for settings relay affter 2017 nothing less are more single year 08 modle
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 25, 2025
Hi eppsn, Thank you for your review and feedback. Thank you for choosing Sony! -Carl
Written by a customer while visiting sony.com