Customer reviews from totalwireless.com
Apple - iPhone 11 with 64GB Memory Prepaid Cell Phone (Verizon)
Average customer rating
4.4
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
157
4 Stars
26
3 Stars
9
2 Stars
7
1 Star
18
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Apple - iPhone 11 with 64GB Memory Prepaid Cell Phone (Verizon)
Posted by: RayRay
Verified Purchase:Yes
I thought i was going to miss my iphone 7.
Not a chance. The new phone features (no home button to push out to have to clean out) were easy To get used to!
Not a chance. The new phone features (no home button to push out to have to clean out) were easy To get used to!
Written by a customer while visiting totalwireless.com
Posted by: Wade
Verified Purchase:Yes
I bought two Iphone 11's, one for me and one for my wife. We changed from Android Galaxy so there's a learning curve. Many great features but some feature I miss with Android. Most disheartening is the $200 ($100 per phone) if I had waited another week to buy. The iPhone 11 just dropped to $299 from the $399 I paid. That also tells me it will be outdated soon. :-(
Response from totalwireless.comBy Total Wireless, January 25, 2022
Hi. This is Cristy from Total Wireless. We're sorry to hear that there are features that you miss with Android. Feedback from our customers is important to us. Should you have inquiries or concerns, please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 61161. We're always here to help. Thank you.
Written by a customer while visiting totalwireless.com
Posted by: oates
Verified Purchase:Yes
I got this phone 12 days ago. I have been an android user my whole phone life. I love this new phone because I got a great price and didn't have to get the newest version. Easy to use and love the size. Most of all the camera is the reason i got it and i love the quality!!
Written by a customer while visiting totalwireless.com
Posted by: Diamond Evans
Verified Purchase:Yes
The phone keeps hanging up randomly on facetime whether i have good data service or good wifi. I have tried updating and resetting the phone, but it still does it.
Response from totalwireless.comBy Total Wireless, February 7, 2022
Hi. This is Ramel from Total Wireless. We're sorry for the inconvenience this may have caused you. To further assist you with your issue, Kindly copy and paste this link http://bit.ly/2lFFpmo to chat with a live agent. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting totalwireless.com
Posted by: Dave C
Verified Purchase:Yes
This I-phone 11 is a big step up from my older I-phone. The larger size allows me to read things much easier. Battery life is a significant improvement. Stays charged all day and still has plenty of juice left. I love the Face ID, easier than having to enter my passcode each time I pick up the phone. The camera takes amazing photos. Love the night mode feature.
Written by a customer while visiting totalwireless.com
Posted by: Kevdog
Verified Purchase:Yes
I had an iPhone 7 who's battery was dying, so decided to upgrade to the iPhone 11. The 11 screen is much larger and I really like it. You can see so much more, which makes using my phone more enjoyable. The camera does indeed take better pictures and I especially like the wider angle view you can do. I also like the facial recognition, which makes getting into your phone a snap. All of the other features are pretty much the same as my iPhone 7, so there wasn't any learning curve. For $300, I'm glad I made this purchase!
Written by a customer while visiting totalwireless.com
Posted by: Samuela
Verified Purchase:Yes
Phone came as described; brand new and unused. Only complaint is that it was a nightmare trying to get the phone to activate correctly after transferring the number. Had to talk to at least 12 customer service employees before it got fixed.
Response from totalwireless.comBy Total Wireless, February 15, 2022
Hi. This is Cristy from Total Wireless. Our sincere apologies for the inconvenience you've experienced in activating the phone. As one of our valued customers. this is never the way we want you to experience. As per our interest to serve you better, we are continuously working on improving our procedures, products, and overall services. Should you have other inquiries or concerns, please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We will be happy to assist you.
Written by a customer while visiting totalwireless.com
Posted by: Ispeak0528
Verified Purchase:Yes
It’s a great phone! I’m really loving how it syncs up with everything and it was an easy process to move my android data over to the iPhone. The only issue is that the charging chord that came with it has a standard iPhone end but not a standard usb end to plug into a charging box…. I’m confused why I would be sent that chord. I ended up purchasing a wireless charger and 2 plug in chargers for the phone. Other than that it has been a great transition from android to iPhone.
Response from totalwireless.comBy Total Wireless, February 22, 2022
Hi. This is Cristy from Total Wireless. Thank you for taking the time to review our product. We apologize for the inconvenience you've encountered with the charging cord. Feedback from our customers is important to us. Should you need assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. We're always here to help.
Written by a customer while visiting totalwireless.com