Customer reviews from totalwireless.com
Apple - iPhone 11 with 64GB Memory Prepaid Cell Phone (Verizon)
Average customer rating
4.4 out of 5
4.4
(217 Reviews)
Open Ratings Snapshot
Rating breakdown 217 reviews
5 Stars
157
4 Stars
26
3 Stars
9
2 Stars
7
1 Star
18
67%of customers recommend this product. 
(
2 out of 3
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone 11 with 64GB Memory Prepaid Cell Phone (Verizon)
Customer Rating
5 out of 5
5
Happy iPhone 11 acquisition!
on September 15, 2021
Posted by: Kmtd
Verified Purchase:Yes
I love this iPhone 11 and the yellow color! It was affordable to pay for monthly and a wonderful upgrade for me! I'm delighted!
Written by a customer while visiting totalwireless.com
Customer Rating
1 out of 5
1
None
on September 30, 2021
Posted by: Pam82
Verified Purchase:Yes
I received my phone a little over a week ago and hate it. Too much work for something so expensive. I returned it before I had it a week and went back to my old phone.
Response from totalwireless.comBy Total WirelessOctober 1, 2021
Hi. This is Frank from Total Wireless. We're sorry to hear that this product did not meet your expectations. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products and overall services. For assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com
Customer Rating
5 out of 5
5
Great battery life
on November 10, 2021
Posted by: Makayla14
Verified Purchase:Yes
So far I’m loving this phone, it has the best battery life, by the end of the day some at 50 sometimes 60%
Written by a customer while visiting totalwireless.com
Customer Rating
5 out of 5
5
Great upgrade
on December 9, 2021
Posted by: Tracia
Verified Purchase:Yes
Coming from an iPhone 8 Plus this is a good upgrade. It took time to get use to and learn all the different features but I’m happy with it. I like the face recognition better then the fingerprint option I pick up my phone and it unlocks faster. I haven’t found anything I don’t like about it so far.
Written by a customer while visiting totalwireless.com
Customer Rating
5 out of 5
5
My new phone
on December 11, 2021
Posted by: sassykimmy
Verified Purchase:Yes
I just bought this Iphone11 and I love it.. I have purchased two iPhone prior to this one , and by far this is my favorite..
Written by a customer while visiting totalwireless.com
Customer Rating
1 out of 5
1
Phone never sent to me
on December 30, 2021
Posted by: Casey k
Verified Purchase:Yes
I bought phone and device, email said order pending. After 5days phone a no show so I called company, I was told phone out of stock. I was never noticed. It was a gift for my daughter and had to use another company.
Response from totalwireless.comBy Total WirelessDecember 30, 2021
Hi. This is Marco from Total Wireless. We apologize for the trouble that you have encountered with your order. This is not how we want you to experience while purchasing a phone from us. If you need further assistance, you can copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. Thanks.
Written by a customer while visiting totalwireless.com
Customer Rating
1 out of 5
1
Not working
on January 1, 2022
Posted by: Amyp
Verified Purchase:Yes
Bought for my daughter for Christmas. She’s only had it since then and the screen is flickering in and out. Won’t turn off to reset it
Response from totalwireless.comBy Total WirelessJanuary 3, 2022
Hi. This is Ramel from Total Wireless. We apologize for the inconvenience this may have caused you. We are determined to make things right for you. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products and overall services. For assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting totalwireless.com
Customer Rating
5 out of 5
5
Great features
on January 15, 2022
Posted by: Aribrie
Verified Purchase:Yes
Happy I switched to Apple from Android! I was hesitant at first, but am getting used to the iOS system!
Written by a customer while visiting totalwireless.com
Showing 25-32 of 217 results 
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