Customer reviews from totalwireless.com
Apple - iPhone 11 with 64GB Memory Prepaid Cell Phone (Verizon)
Average customer rating
4.4
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
157
4 Stars
26
3 Stars
9
2 Stars
7
1 Star
18
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Apple - iPhone 11 with 64GB Memory Prepaid Cell Phone (Verizon)
Customer Rating
5
Excellent refurb...
on June 24, 2021
Posted by: BadDogBill5
Great deal. Called service for help with setup/swap over. They were great, and only had a short wait! Thanks so much...
Written by a customer while visiting totalwireless.com
Posted by: Shopgma
Verified Purchase:Yes
Very nice phone. Like the larger size than the SE. Wish I could make the keyboard text larger. Other than that it is a very nice phone.
Written by a customer while visiting totalwireless.com
Posted by: Pats
Verified Purchase:Yes
I have been using this phone for a week now. Love the speed, battery life, face recognition and bigger screen. I upgraded from an Iphone 7.
Written by a customer while visiting totalwireless.com
Customer Rating
2
Out of stock
on January 17, 2022
Posted by: 916302
I’ve been checking this every day for the last couple of months and they have been out of stock I’m every color except black for a few months now
Response from totalwireless.comBy Total Wireless, January 17, 2022
Hi. This is Cristy from Total Wireless. We apologize for any inconvenience this has caused you. Feedback from our customers is important to us. s per our interest to serve you better, we are continuously working on improving our procedures, products, and overall services. For any updates, you can copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We will be happy to assist you. Thank you.
Written by a customer while visiting totalwireless.com
Posted by: MHJR
Verified Purchase:Yes
As described. Activated easily. Two day shipping was fast.
Response from totalwireless.comBy Total Wireless, February 11, 2022
Hi. This is Wendy from Total Wireless. We're thrilled to hear this. Thank you so much for the feedback and rating. Should you require any assistance in the future, just let us know. Have a beautiful day!
Written by a customer while visiting totalwireless.com
Posted by: Abigale Starr
Verified Purchase:Yes
So I got it and it was messed up from the start. It keeps getting hot and glitching. I got this phone bc my old phone was doing the same thing
Response from totalwireless.comBy Total Wireless, March 22, 2022
Hi. This is Marco from Total Wireless. Our sincere apologies about what happened to your phone. Let us check your account so that we can further investigate it and provide you with a concrete resolution. Kindly copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for the ratings.
Written by a customer while visiting totalwireless.com
Posted by: Renegade
Verified Purchase:Yes
I called company to trade to I phone XR, I would have send it back, And wait till refund to get a phone, sorry business if you ask me
Response from totalwireless.comBy Total Wireless, April 1, 2022
Hi. This is Marco from Total Wireless. We apologize about what happened to your phone's battery. Should you need further assistance, you can copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com
Posted by: Texascowboy55
Verified Purchase:Yes
First iphone i have ever owned. It is in great condition and i can't believe all the features on the phone. More then i will ever use for now. Only draw back is it doesn't get the reception my Motorola phone did. I live in the country and the reception is weak. The iphone doesnt pick up the cell phone signal well. I still enjoy the new iphone very much.
Response from totalwireless.comBy Total Wireless, May 4, 2022
Hi. This is Arianne from Total Wireless. We're sorry to know that your new iPhone is picking up good signal. Allow us to check your account. You can contact us via chat using this link https://www.totalwireless.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com