Customer reviews from totalwireless.com
Apple - iPhone 11 with 64GB Memory Prepaid Cell Phone (Verizon)
Average customer rating
4.4
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
157
4 Stars
26
3 Stars
9
2 Stars
7
1 Star
18
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Apple - iPhone 11 with 64GB Memory Prepaid Cell Phone (Verizon)
Posted by: Shan71
Verified Purchase:Yes
Excellent phone! I highly recommend. Love this service
Written by a customer while visiting totalwireless.com
Posted by: Jon R
Verified Purchase:Yes
The Black Friday promotion was a dud I was supposed to pay 15 a month for 14 months but I have to pay 46 which was supposed to cover my bill so now I have to pay more plus my cell bill
Response from totalwireless.comBy Total Wireless, December 19, 2021
i. This is Frank from Total Wireless. We apologize for the inconvenience this may have caused you. We are determined to make things right for you. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving our procedures, products and overall services. For assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting totalwireless.com
Posted by: Eloise
Verified Purchase:Yes
Love the phone! Beautiful pictures! I open it by my face!
Written by a customer while visiting totalwireless.com
Posted by: Ale81
Verified Purchase:Yes
It was about time I upgraded my phone! I love it! Pic quality is great!
Written by a customer while visiting totalwireless.com
Posted by: kttheqt83
Verified Purchase:Yes
Great phone, love the color, sad I have to cover it up with a phone case lol
Written by a customer while visiting totalwireless.com
Posted by: Nikki Daniel
Verified Purchase:Yes
I like this new version of an iPhone. I had the Se 2020 that was ok. I like having facial recognition it so easy to log in. The picture quality is well liked also.
Written by a customer while visiting totalwireless.com
Posted by: Bill Taylor
Verified Purchase:Yes
The Iphone 11 didn't work. The Sim card tray didn't fit in phone
Response from totalwireless.comBy Total Wireless, December 21, 2021
Hi. This is Cristy from Total Wireless. We apologize for the inconvenience you've experience with your phone and the SIM card. Let us help you and ensure to provide you with a resolution. To better assist you, please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We look forward to working with you. Thank you.
Written by a customer while visiting totalwireless.com
Posted by: Anonymous
Verified Purchase:Yes
I bought my phone about a month ago completely satisfied with the phone. And Total Wirless couldn’t be a better carrier
Written by a customer while visiting totalwireless.com