Hi. This is Marco from Total Wireless. We do apologize for the inconvenience this has caused you. The demand of some of our phones has exceeded our expectations especially with the black iPhone 11. Rest assured that we are working hard to get more units from the phone's manufacturers. If you want to know when the phone is available again, you can request a notification via e-mail (in the bottom right corner of the specific phone's catalog, you will see the option that says “Get Notified”). Once you have entered your e-mail there, you will receive the notification when the phone is available to be purchased. Should you need further assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.