Customer reviews from simplemobile.com
Simple Mobile - Apple iPhone 11 with 64GB Memory Prepaid Cell Phone
Average customer rating
4.5
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
114
4 Stars
10
3 Stars
3
2 Stars
4
1 Star
12
Customer Reviews for Simple Mobile - Apple iPhone 11 with 64GB Memory Prepaid Cell Phone
Posted by: Anonymous
Verified Purchase:Yes
I’m happy fast shipping got it in 2 day amazing how it feels and the quality is amazing
Written by a customer while visiting simplemobile.com
Posted by: Matt741
Verified Purchase:Yes
I just bought this phone and all I can say is that it is amazing! Everything about it is PERFECT!!!
Written by a customer while visiting simplemobile.com
Posted by: SqC21
Verified Purchase:Yes
I brought the phone two weeks ago and still havenr gotten it so i cant gove u on a PHONEEE I DONT HAVE
Response from simplemobile.comBy SIMPLE Mobile, July 26, 2021
Hi. This is Arianne from SIMPLE Mobile. We're sorry for the delay you encountered with your recent order. Allow us to check its current status. Please copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
Customer Rating
5
on March 7, 2022
Posted by: moise94
i like hhhhhhjjjhhghgfddbjhbnkm jjjnmnjknjjjbbbbjjjjk
Written by a customer while visiting simplemobile.com
Posted by: Chris1starz
Verified Purchase:Yes
I was approved for the phone and was all excited I was able to get it for my son and about an hour later I get a message because of where I live I cannot get on the payment plan! Very upsetting! I been a customer for years and NEVER had a late payment! So today is Christmas and my son still has his old broken phone. Very sad!
Response from simplemobile.comBy SIMPLE Mobile, December 27, 2021
Hi. This is Marie from SIMPLE Mobile. We are very sorry to learn that you are having problems with our service. Allow us to further check on it so we can have the issue resolved as soon as possible. Please copy this link http://bit.ly/2EETNDo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
Posted by: agoddess0
Verified Purchase:Yes
Love my phone, highly recommend. The yellow is beautiful
Response from simplemobile.comBy SIMPLE Mobile, February 5, 2022
Hi. This is Wendy from SIMPLE Mobile. Thank you for the feedback and 5-star rating. Should you have any concerns, just feel free to let us know. Have a beautiful day!
Written by a customer while visiting simplemobile.com
Posted by: Dissappointed
Verified Purchase:Yes
Brand new iPhone11 has an USB-C to lighting cable BUT has NO charger brick included. Basically I got a new phone without a charger or earphones. Now, forced to have to go buy another charger separately and earphones. This is totally unacceptable and unbecoming of Apple. If I had known this before, I would not have bought the two brand new iPhone11 handsets, left a bad taste in my mouth.
Response from simplemobile.comBy SIMPLE Mobile, April 22, 2022
Hi. This is Arianne from SIMPLE Mobile. We're sorry for any inconvenience his has caused you. Please be advised that Apple has changed the items on their packaging for their iPhones. Ear buds and USB power adapter (Power Brick) are not part on the accessories included. For further assistance, please contact us via chat using this link https://www.simplemobile.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
Customer Rating
5
Simple mobile is the best i HIGHLY recommended it
on July 8, 2021
Posted by: johnnyT
Verified Purchase:Yes
very satisfied with my simple mobile iphone 11 yellow. it came very quickly and my simple mobile plan alongside my simple mobile sim card was all in the box when i opened it. thank you simple mobile for making my cell service “simple.”
Written by a customer while visiting simplemobile.com