Customer reviews from simplemobile.com
Simple Mobile - Apple iPhone 11 with 64GB Memory Prepaid Cell Phone
Average customer rating
4.5
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
114
4 Stars
10
3 Stars
3
2 Stars
4
1 Star
12
Customer Reviews for Simple Mobile - Apple iPhone 11 with 64GB Memory Prepaid Cell Phone
Posted by: Tayttum
Verified Purchase:Yes
Great phone in perfect condition for the lowest price around! Beautiful color (midnight green). Fast and easy shipping as well as checkout process!
Written by a customer while visiting simplemobile.com
Posted by: Miss Candy
Verified Purchase:Yes
I love the phone and its features. The camera is amazing.
Written by a customer while visiting simplemobile.com
Posted by: Anonymous
Verified Purchase:Yes
I receive the phone set up went good. After 4 days of having it, I am not able to text or receive text from androids. I have called tech support for a week in a half. Everyday all day. Was not able to get help. It’s still not working. I’m not happy, nothing but hell with this phone. I really want to opt out of simple mobile. When the rep state they will call me back they don’t. I either need a other phone or my money back.
Response from simplemobile.comBy SIMPLE Mobile, September 4, 2022
Hi. This is Katherine from SIMPLE Mobile. We sincerely apologize for the inconvenience that you have experience in our service. For us to address your concerns, we need to pull up your account first. Please copy this link http://bit.ly/2lFFpmo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
Posted by: Joey Joey Joey
Verified Purchase:Yes
Great phone, except it doesn't hold a charge any longer than my iPhone 7, and it gets hot.
Response from simplemobile.comBy SIMPLE Mobile, September 5, 2022
Hi. This is Arianne from SIMPLE Mobile. Our sincere apology for the issues you encountered with the phone. Allow us to further assist you. Please contact us via chat using this link https://www.simplemobile.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
Posted by: John AC
Verified Purchase:Yes
Great phone. Easy to activate. No 5G on this one, of course!
Written by a customer while visiting simplemobile.com
Posted by: Stormy
Verified Purchase:Yes
I just got my first iPhone and I love it the camera oh my god it’s the bomb dot com
I got the black iPhone 11 yasssssss
I got the black iPhone 11 yasssssss
Written by a customer while visiting simplemobile.com
Posted by: Britt bratt
Verified Purchase:Yes
Didn’t get the right color I got black but I love the phone and the plan
Written by a customer while visiting simplemobile.com
Posted by: Anonymous
Verified Purchase:Yes
I got this phone because everyone in my family had one.
Written by a customer while visiting simplemobile.com