Customer reviews from simplemobile.com
Simple Mobile - Apple iPhone 11 with 64GB Memory Prepaid Cell Phone
Average customer rating
4.5 out of 5
4.5
(143 Reviews)
Open Ratings Snapshot
Rating breakdown 143 reviews
5 Stars
114
4 Stars
10
3 Stars
3
2 Stars
4
1 Star
12
Best Buy Privacy Policy
Customer Reviews for Simple Mobile - Apple iPhone 11 with 64GB Memory Prepaid Cell Phone
Customer Rating
5 out of 5
5
I like the color green! I feel that the IPhone 11
on April 22, 2022
Posted by: Anonymous
I would like to purchase the I Phone 11
Seems l would do a lot with the phone
Written by a customer while visiting simplemobile.com
Customer Rating
1 out of 5
1
Very disappointed
on April 23, 2022
Posted by: Adel
Verified Purchase:Yes
I was very excited for this phone to arrive but upon arrival the phone was extremely scratched and the speakers are so static, I’m very disappointed
Response from simplemobile.comBy SIMPLE MobileApril 23, 2022
Hi. This is April from SIMPLE Mobile. We are sorry for the trouble that you have encountered. To assist you, copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Customer Rating
1 out of 5
1
on April 23, 2022
Posted by: Latrana
Verified Purchase:Yes
Yah canceled my phone and I still don’t know why so
Response from simplemobile.comBy SIMPLE MobileApril 23, 2022
Hi. This is April from SIMPLE Mobile. Thank you for your rating and we are sorry for the trouble that you have encountered. To assist you, copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Customer Rating
5 out of 5
5
Great features
on April 23, 2022
Posted by: Octavia
Verified Purchase:Yes
I bought this a month ago. And I am in love with it.
Written by a customer while visiting simplemobile.com
Customer Rating
5 out of 5
5
Good phone
on April 28, 2022
Posted by: Jess89
Verified Purchase:Yes
The phone has great memory for my niece. Got it for her as bday gift and she loves it
Written by a customer while visiting simplemobile.com
Customer Rating
5 out of 5
5
Overall great product
on May 1, 2022
Posted by: Tyrell
Verified Purchase:Yes
Feels comfortable in hand, fast action, great camera quality. Only con is the videos do not record great, it has a grainy effect. Make sure you have decent sunlight.
Response from simplemobile.comBy SIMPLE MobileMay 2, 2022
Hi. This is Frank from SIMPLE Mobile. Thank you for taking the time to rate us. We are sorry to hear that the device's video recording feature did not meet your expectations. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. In case you need assistance, copy this link https://www.simplemobile.com/contactus and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Customer Rating
5 out of 5
5
Iphone11
on May 2, 2022
Posted by: Squeaky
Verified Purchase:Yes
Hard phone to get used to but love the space and easy to read touchscreen just having hard time with no finger print-
Response from simplemobile.comBy SIMPLE MobileMay 3, 2022
Hi. This is Arianne from SIMPLE Mobile. We're sorry for the inconvenience you encountered with the device. Should you need further assistance, please contact us via chat using this link https://www.simplemobile.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
Customer Rating
5 out of 5
5
Great feature!!
on May 8, 2022
Posted by: Michelle46
Verified Purchase:Yes
I bought this to upgrade my 7.. I’m so glade I did!! This phone is so much faster and bigger.. I’m so in love with my new phone!! Thank you simple mobile..
Written by a customer while visiting simplemobile.com
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