I was very excited for this phone to arrive but upon arrival the phone was extremely scratched and the speakers are so static, I’m very disappointed
Response from simplemobile.comBy SIMPLE Mobile, April 23, 2022
Hi. This is April from SIMPLE Mobile. We are sorry for the trouble that you have encountered. To assist you, copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Yah canceled my phone and I still don’t know why so
Response from simplemobile.comBy SIMPLE Mobile, April 23, 2022
Hi. This is April from SIMPLE Mobile. Thank you for your rating and we are sorry for the trouble that you have encountered. To assist you, copy this link http://bit.ly/2EETNDo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Feels comfortable in hand, fast action, great camera quality. Only con is the videos do not record great, it has a grainy effect. Make sure you have decent sunlight.
Response from simplemobile.comBy SIMPLE Mobile, May 2, 2022
Hi. This is Frank from SIMPLE Mobile. Thank you for taking the time to rate us. We are sorry to hear that the device's video recording feature did not meet your expectations. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. In case you need assistance, copy this link https://www.simplemobile.com/contactus and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting simplemobile.com
Hard phone to get used to but love the space and easy to read touchscreen just having hard time with no finger print-
Response from simplemobile.comBy SIMPLE Mobile, May 3, 2022
Hi. This is Arianne from SIMPLE Mobile. We're sorry for the inconvenience you encountered with the device. Should you need further assistance, please contact us via chat using this link https://www.simplemobile.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting simplemobile.com
I bought this to upgrade my 7.. I’m so glade I did!! This phone is so much faster and bigger.. I’m so in love with my new phone!! Thank you simple mobile..
Written by a customer while visiting simplemobile.com