Customer reviews from philips.com
Philips Sonicare - Essence Rechargeable Sonic Toothbrush - White/Blue
Average customer rating
4.4
(481 Reviews)
Rating breakdown 481 reviews
5 Stars
315
4 Stars
99
3 Stars
38
2 Stars
13
1 Star
16
89%of customers recommend this product.
(
415 out of
468)
Customer Reviews for Philips Sonicare - Essence Rechargeable Sonic Toothbrush - White/Blue
Customer Rating
5
Most effective brushing system
on December 23, 2014
Posted by: TaosOtter
Gender:Male
I've owned several models of Sonic brushes over the last two decades. Yes, they're noisy. Yes, they vibrate. Yes, they'll buzz your teeth. And best of all, YES, they'll keep your teeth and gums in very good condition if you use them correctly. By that I mean, adopt a process of starting with a good gentle flossing and then lots of tooth paste. Process ("brush" but don't reallly brush) one row, one side of the teeth on one jaw at a time; don't press down, don't go fast, don't try to brush like you did with a manual toothbrush. Let the machine do the work. Just touch its bristle ends to your teeth. (You'll waste the brush's useful life by forcing it onto teeth, bending and weakening the bristles) Guide it. Let it have a few seconds per tooth, moving gently from side to side and top to bottom of each tooth. It becomes a meditation, a visualization of each tooth being swept clean. If it takes more than two minutes to finish each tooth in your mouth, you'll know it because the brush keeps time. Finish them all, slowly, gently. You'll begin to take longer and longer to finish because you'll feel how clean your mouth and gums, and even your tongue, can be because of the superior Sonic mechanism. Yep, you have to take off the brush heads and clean them, even soak them in hydrogen peroxide. So what? The net result of all your attention will be clean, smooth to the tongue, healthy teeth. Remember, they have to last you for your whole life, unless you love having poorly cared for teeth pulled by your rich dentist.
Pros: the sonic system works.
Cons: expensive brush heads., vibrations can be uncomfortable
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
EXPECTED MORE RELIABLITY
on December 9, 2017
Posted by: Traveler3
Gender:Male
[This review was collected as part of a promotion.] I have used the Sonicare 5610 Electric Toothbrush and am disappointed.
It always leaves a sticky deposit on the charger base of the unit. I believe it is because the unit is a two piece toothbrush and somehow something seems to leak from the toothbrush to the base, leaving that nasty deposit.
I always take apart the brush and inside where it sits. It also tends to accumulate water inside the top base where the toothbrush is screwed on.
I like the vibration cleaning and am happy with the cleaning process, but am not happy that the charger base has to always be wiped clean. HELP!! any tips from other users??
Pros: cleans well and vibration is strong.
Cons: leaves film on base holder.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Beware of mold problems!
on September 22, 2013
Posted by: Watoma
The design is seriously flawed. Mold forms where the head attaches to the handle and water, toothpaste and saliva collect. It's impossible to fully clean and disgusting from a toothbrush. I would not buy this again. Look elsewhere.
Cons: mold grows in toothbrush, impossible to clean
No, I would not recommend this to a friend.
Response from philips.comBy JA, Philps Webcare Team, September 22, 2013
Hi, We’re sorry to hear that that you are having a bad experience with our Philips Sonicare toothbrush.
Philips Sonicare brushes are designed to work in your mouth without too much effort on your part.
To use:
1. Wet the bristles and apply a small amount of toothpaste.
2. Place the toothbrush bristles against the teeth at a slight angle towards the gumline.
3. Press the power on/off button to turn on the Sonicare.
4. Apply light pressure to maximize Sonicare’s effectiveness and let the Sonicare toothbrush do the brushing for you.
5. Gently move the brush head slowly across the teeth in a small back and forth motion so the longer bristles reach between your teeth.
6. Continue this motion throughout your brushing cycle.
Your Philips Sonicare performs best when the brush heads are properly cleaned and replaced every 3 months.
So please keep these simple tips in mind:
• Rinse your Sonicare toothbrush after each use and allow to air-dry completely.
• Remove the brush head and wipe away any residue at least once a week.
• Replace your brush head every 3 months.
If the problem still persists, please reach out to Philips Consumer Care on 1-800-682-7664
Monday - Saturday 9:00 am - 9:00 pm EST
Sunday 9:00 am - 6:00 pm EST
Excluding major holidays
Philips Sonicare brushes are designed to work in your mouth without too much effort on your part.
To use:
1. Wet the bristles and apply a small amount of toothpaste.
2. Place the toothbrush bristles against the teeth at a slight angle towards the gumline.
3. Press the power on/off button to turn on the Sonicare.
4. Apply light pressure to maximize Sonicare’s effectiveness and let the Sonicare toothbrush do the brushing for you.
5. Gently move the brush head slowly across the teeth in a small back and forth motion so the longer bristles reach between your teeth.
6. Continue this motion throughout your brushing cycle.
Your Philips Sonicare performs best when the brush heads are properly cleaned and replaced every 3 months.
So please keep these simple tips in mind:
• Rinse your Sonicare toothbrush after each use and allow to air-dry completely.
• Remove the brush head and wipe away any residue at least once a week.
• Replace your brush head every 3 months.
If the problem still persists, please reach out to Philips Consumer Care on 1-800-682-7664
Monday - Saturday 9:00 am - 9:00 pm EST
Sunday 9:00 am - 6:00 pm EST
Excluding major holidays
Written by a customer while visiting philips.com
Customer Rating
5
works great but you have to let your teeth and hand get adjusted to the vibration. give it a week, brush gently and see how it goes. a possible down
on September 13, 2014
Posted by: johndoe99i9
Gender:Male
Down side it that you have to dissenter the brush head and clean it under running water before mold starts to grow.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Bad choice
on June 29, 2015
Posted by: BK444444
Gender:Female
EThis toothbrush creates slime and bacteria buildup. The whole head unit needs to be replaced when the bristles are worn which is very expensive.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Easy to use but poor quality
on September 15, 2015
Posted by: Mrenee7002
Gender:Female
The toothbrush is easy to use and the charge is amazing, but the slime and build up where the head attaches to the base of the toothbrush is gross. The whole inside of my toothbrush was filled with nasty brown residue. It is hard to keep using this toothbrush even after I cleaned it, just knowing that it was like that freaks me out. I would recommend buying a toothbrush that only has the brush to insert instead of the whole base including the brush that attaches to the body.
Pros: battery life
Cons: design, bacteria
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
should discontinue product due to inability to keep unit clean. head & body get black scum.
on December 14, 2013
Posted by: cyndor
Gender:Female
was great @ start. quickly creates scum due to design flaws. was costly upon initial purchase.
keeping clean is impossible. should of re-called item & offer discount to purchase better designed product.
keeping clean is impossible. should of re-called item & offer discount to purchase better designed product.
Pros: cleans teeth
Cons: awful design flaws
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Aspiked
Gender:Male
Verified Purchase:Yes
If your looking for something that will do a great job cleaning your teeth for not a lot of money than this is the product you need. Easy to use and charge and does an awesome job for little to no money. I do wish the replacement heads weren't so expensive though.
I would recommend this to a friend!
Written by a customer while visiting philips.com