Customer reviews from lg.com
LG - Stylo 5+ (AT&T)
Average customer rating
3.8
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
4
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
2
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for LG - Stylo 5+ (AT&T)
Customer Rating
5
Best LG Phone I've Owned
on October 6, 2020
Posted by: SammyBaby420
from USA,WestVirginia
Gender:Female
I love my LG Stylo 5 ! It has tons of storage, works wonderfully and have not came across any disappointments yet. I've been buying LG phones for years now and won't even consider looking at or reviewing other brands.
I would recommend this to a friend!
Design
5
Display
5
Camera
4
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
4
Had been a great phone
on March 30, 2022
Posted by: Herograndma
from Denver, CO
Gender:Female
The phone keeps losing an hour of time a day since we set our time ahead the hour. It goes back daily. Shutting off is getting old. Before this the phone has been great.
I would recommend this to a friend!
Design
4
Display
4
Camera
3
Battery Life
4
Performance
4
Quality
4
Written by a customer while visiting lg.com
Customer Rating
5
Great Business Phone
on September 30, 2023
Posted by: The John Snow
[This review was collected as part of a promotion.] I have owned this phone for 2 years and the functionality and performance has never let me down. I use this phone during the 5 day work week to sign in to the VPN network for my job and it never has never had an issue unlike the VPN that I have to sign on to. I am on the ATT network which in my area is superior to anything else. Never drops calls. Network is always available. As far as WiFi - I have a dual identity Wifi set up through Verizon FIOS with extenders for my Wifi. Never loses the network and I have a pretty large home. I am not a gamer. My phone is 90% business use. If I ever have a problem I would change immediately. My phone is my livelihood. This phone is perfect. Always issue free.
Written by a customer while visiting lg.com
Customer Rating
1
Berry bad
on January 25, 2020
Posted by: Tijuas40
from Los Angeles
very bad stays frozen very often and it takes time to defrost
No, I would not recommend this to a friend.
Design
2
Display
1
Camera
5
Battery Life
5
Performance
1
Quality
1
Response from lg.comBy Chris, Customer Service, January 27, 2020
We hate to hear that your phone is freezing, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
LOVE THIS PHONE ! WHERE'S THE MANUAL OR HANDBOOK?
on December 3, 2019
Posted by: Cabmom1
from SoCal Ca
Gender:Female
[This review was collected as part of a promotion.] Great phone! Love the large screen but DOES IT COME W HANDBOOK OR MANUAL? Probably NOT! I might retutn it if in fact they do not include one! I mean..Come On people really? Everything electronic comes w some sort of instructions and safety literature blah blah some sort of legal thing yes? I could be mistaken. Shame liked this phone
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
1
Horrible! Slow, blurry screen, heavy
on June 27, 2021
Posted by: Hobeytoast
from Shickshinny, pa
Gender:Female
Worst phone ever. How is it possible that the Stylo 5 is ten times worse than the Stylo 2 & 3? This phone is MEGA slow, I can't even play games on it because it lags so bad. Web pages take forever to load. The screen is too skinny, the Stylos 3 screen was wider. How is the Stylos 5 considered an upgrade? It's actually a downgrade. The screen is blurry and pixilated, while the older Stylo's were clear. It is so incredibly heavy! I drop it all the time because it's so bulky and heavy. I've had my Stylo 3 for years, yet the Stylo 5 is ten times slower. Why would they upgrade a phone and make it worse and slower? Why would anyone prefer a nice lightweight phone over a super heavy one? The creators have to know how slow it is, and blurry. Did they think we wouldn't notice? I'll stick with the Stylos 3.
No, I would not recommend this to a friend.
Design
1
Display
1
Camera
2
Battery Life
3
Performance
1
Quality
1
Response from lg.comBy ^DLI, LGE Social Media, June 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Good phone, but needs more to be called a plus.
on November 27, 2019
Posted by: JamesStee
from Salem, IL
Gender:Male
The phone is good and has good specs. However this version of the Stylo 5 doesn't have much more than the original other than the cameras are a little better but thats it. In my opinion to be a plus version there needs to be more added to it than just a little bit better cameras and those cameras aren't much more advanced just a few extra megapixels.
I would recommend this to a friend!
Design
5
Display
5
Camera
4
Battery Life
5
Performance
4
Quality
5
Written by a customer while visiting lg.com
Customer Rating
4
An Improvement
on October 19, 2019
Posted by: Ste32
from Dallas Texas
Gender:Male
Better camera than the Stylo 4 and bigger Battery... always a plus !!
I would recommend this to a friend!
Design
5
Display
5
Camera
4
Battery Life
5
Performance
1
Quality
5
Written by a customer while visiting lg.com