Customer reviews from samsonite.com
Samsonite - Modern Utility Travel Backpack for 17" Laptop - Charcoal Heather/Charcoal
Average customer rating
4.5
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
24
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
2
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for Samsonite - Modern Utility Travel Backpack for 17" Laptop - Charcoal Heather/Charcoal
Posted by: Artem
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love Samsonite and been using different products since 2002. Unfortunately, this model is not durable. The mesh got broken on the first day.
Written by a customer while visiting samsonite.com
Customer Rating
3
Would be perfect but
on July 13, 2022
Posted by: Eljay77
from Texas
It doesn’t have the smart sleeve as stated. Such a disappointment because everything else is great.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Jingxuan
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this for 3-day business travel. The structure of the bag looks perfect for holding some clothes for exchange and also documents and laptop.
Written by a customer while visiting samsonite.com
Customer Rating
5
It's an AMAZING backpack
on December 19, 2019
Posted by: V
from Michigan
Verified Purchase:No
Use mostly for weekend travels
Pros: Easy To Access Items, Easy To Carry, Good Capacity, High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Emily
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the size of it. I can't wait to do some actual traveling with it soon! So far, I don't regret it. #sweepstakes
Written by a customer while visiting samsonite.com
Posted by: Andrei
from Jersey City, NJ
Verified Purchase:Yes
Perfect as described! Enough for short/over the weekend trip.
Written by a customer while visiting samsonite.com
Posted by: Mommycaine
from Tampa, Florida
Verified Purchase:Yes
I love this bag. I am a teacher, and I use it for school. It fits everything I need for all 7 of my classes. As an added bonus, it helps me stay organized and neat.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Moshii
Verified Purchase:Yes
I want to like this but a few comments, not made well and loose threads all over. This is too expensive to feel this cheap.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, June 14, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com