Customer reviews from samsonite.com
Samsonite - Mobile Solution Upright Wheeled Carryall for 15.6" Laptop - Black
Average customer rating
4.2
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
47
4 Stars
18
3 Stars
8
2 Stars
4
1 Star
4
90%of customers recommend this product.
(
53 out of
59)
Customer Reviews for Samsonite - Mobile Solution Upright Wheeled Carryall for 15.6" Laptop - Black
Posted by: CA MGN
from Los Angeles, CA
Verified Purchase:Yes
This bag is sleek looking and very easy to wheel around. It actually does not have a huge capacity inside, but it’s very professional looking. It doesn’t look like luggage at all. The varied materials look great together, and the handle collapses entirely into the bag very compactly. My only complaint is that I cannot get as much as I had hoped into it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JillG
from Houston, Tx
Verified Purchase:Yes
After one use, the stand is already damaged. It has caved in on the back end. If this continues, the bag can possible end up tipping and will not be balanced.
The front flap button is difficult to close and also does not keep closed. You need to lay down the bag on the side to close it properly. Do not put anything valuable inside as the flap will open on its own. There is also not a lot of room to put a pen in as it is too rigid. At the most, you can only put 2 credit cards. This flap became useless as the flap keeps on opening.
The interior is too narrow as well. With the bulky laptop holder, you will only be able to put less items on it as it is too narrow. If you remove the flap, you will need to find another way to protect your laptop as the back side of the bag where the wheel handle is located has only a very thin material. Very disappointed with this purchase.
The front flap button is difficult to close and also does not keep closed. You need to lay down the bag on the side to close it properly. Do not put anything valuable inside as the flap will open on its own. There is also not a lot of room to put a pen in as it is too rigid. At the most, you can only put 2 credit cards. This flap became useless as the flap keeps on opening.
The interior is too narrow as well. With the bulky laptop holder, you will only be able to put less items on it as it is too narrow. If you remove the flap, you will need to find another way to protect your laptop as the back side of the bag where the wheel handle is located has only a very thin material. Very disappointed with this purchase.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, October 3, 2022
We are sorry to hear that you had issues with your new product. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Ellina
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I own about a dozen of Samsonite pieces, large and small, and am very happy with quality and design of it. This carryall, however, does not seem to be what I was hoping for. It is quite heavy even when completely empty, not roomy at all, and not very maneuverable. Not sure about it's price/ quality ratio. I bought it right before a busy trip and it's functionality was not up to my expectations. Will not return It though as used it on the trip.
Written by a customer while visiting samsonite.com
Posted by: TXTechTeachlady
from Fort Worth, TX
Verified Purchase:Yes
Sleek and professional.
Perfect size. Functional.
The front pocket is a little small but nice for small item organization.
Perfect size. Functional.
The front pocket is a little small but nice for small item organization.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Just what I needed!
on December 13, 2019
Posted by: Wards3
from Wise, VA
[This review was collected as part of a promotion.] This bag is great for any kind of trip you might take. There is plenty of room for your laptop, there is a removable sleeve for a laptop or a bigger tablet, there is room for your notebook, pens, cell phone and much more. There are several pockets, it has wheels and a retractable push button handle to pull behind you or you can just carry it by the straps. Samsonite thought of everything when they designed this bag!
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: GMaa
Verified Purchase:Yes
Good quality, functional, attractive. One drawback is the handles: unless they are snapped together, the handle drags on the ground when being wheeled. When snapping the handles they must be snapped around the long handle. It's just kind of awkward.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Looks great but cheap minimalist construction.
on December 18, 2021
Posted by: Texanist
from TX
Verified Purchase:Yes
Have to agree with all the low ratings. Cheap material, tight openings, not at all spacious, handle drags on ground, water bottles don't fit side pockets, front flap impossible to close - should be magnetic. May be my last Samsonite purchase.
Written by a customer while visiting samsonite.com
Customer Rating
4
Doesn't fit under the seat in economy class
on February 13, 2023
Posted by: VdR1
from FtW TX
Verified Purchase:Yes
Very nice looking bag and functional, but it won't fit under the seat in economy class.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com