Customer reviews from samsonite.com
Samsonite - Mobile Solution 18" Upright Wheeled Mobile Office - Black
Average customer rating
4.5
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
49
4 Stars
11
3 Stars
4
2 Stars
2
1 Star
3
91%of customers recommend this product.
(
48 out of
53)
Customer Reviews for Samsonite - Mobile Solution 18" Upright Wheeled Mobile Office - Black
Posted by: Anonymous
from Columbia, SC
Verified Purchase:Yes
Quality made materials, multi-purposful usage. First wheeled case.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Leelalive
Verified Purchase:Yes
Absolutely fantastic and very functional!! Love it - worth every penny
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Don't let the color description steer you away.
on August 12, 2021
Posted by: Anonymous
Verified Purchase:Yes
The color described as a green is to me more of a grayed green/khaki. I find it very attractive. The product is as described with lots of organization features. I am anxious to put it to use.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Saltybark
from California
Verified Purchase:Yes
I love this bag! Everything fits perfectly with room to spare. Color was nicer than expected. Customer service was very helpful.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Classy!
on October 4, 2023
Posted by: Ford
from MI
I love this luggage piece. Downside is, the wheels have split and its hard to pull only after a few months using in hospital based area without rough terrain. Hopefully the wheels can be replaced.
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, Samsonite US Care Team, October 6, 2023
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
3
Great compartment, difficult rolling in terminal
on January 26, 2024
Posted by: MyBag
from Waldorf, MD
This was a gift for me for Christmas. Used 1st time traveling, looks are nice, compartment sizes are great, not as easy with rolling. Falls over frequently. Need spinner wheels..
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, January 27, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: JessDo
Verified Purchase:Yes
Perfect size as a mobile office & for quick travel. Made well all around.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: DSole
Verified Purchase:Yes
Overall a really good bag for its purpose. Has enough space to carry clothing for a 2 day travel. However the leather/pleather lining on the handles came off after one use.
Response from samsonite.comBy Samsonite US Care Team, September 9, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com