Customer reviews from samsonite.com
Samsonite - Mobile Solution 17" Spinner Mobile Office Bag - Black
Average customer rating
4.3
(260 Reviews)
Rating breakdown 260 reviews
5 Stars
164
4 Stars
48
3 Stars
29
2 Stars
9
1 Star
10
85%of customers recommend this product.
(
171 out of
202)
Customer Reviews for Samsonite - Mobile Solution 17" Spinner Mobile Office Bag - Black
Posted by: Elsy
Verified Purchase:Yes
Spinner Mobile Office-best one. reduced pain to shoulder
Written by a customer while visiting samsonite.com
Posted by: NHarris
from Atlanta, GA
Verified Purchase:Yes
I love this bag. My only concern is the handle. I wish it was a little more sturdy. Otherwise, it's roomy. I love the little compartment for my backup battery. It glides across most surfaces any easy to manipulate.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: D.Anderson
Verified Purchase:Yes
Great spinner wheels make it easy to move. Love all of the compartments to organize files, laptop, etc.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Love it, but didn't last long.
on March 23, 2024
Posted by: Mags12345
from Texas
I love the design and space. It is perfect for my consistent short work trips. However the wheels are giving out after 1 year. Wheels have not be the smoothest which has effected the handle from all the pulling. It's uncomfortable to roll around the busy airport. Samsonite should work on smoother wheels then this bag would be perfect.
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, March 25, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
3
Not an underseater bag
on November 29, 2024
Posted by: BummedOops
from Indianapolis
[This review was collected as part of a promotion.] Great bag, not an underseater though. I wish they had an underseater that had two main compartments like this one.
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, December 2, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Customer Rating
3
Too small
on April 5, 2025
Posted by: Hmhaefner
from Cincinnati, OH
Gender:Female
[This review was collected as part of a promotion.] I like the look and quality of it, but it’s too small. I used to carry a book bag to work, and I replaced it with this since I recently had back surgery and didn’t want to carry the backpack. Unfortunately, this could not fit all my files and notebooks. The backpack fit more items than this bag.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, April 9, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a bag that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Kristina
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Completely in love with this product! Clean lines, easy to roll, stands out compared to the many consultants that look to have similar ones. I can distinguish right away which one is mine. I do a lot of day travel which only requires me to stay overnight. I love how this is a laptop/ luggage combo! #sweepstakes
Written by a customer while visiting samsonite.com
Posted by: Jiaying
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this bag and love the gray-ish green color. The wheel is very quiet on a smooth indoor surface. Outdoor on the sidewalk it's gonna make some noise, that's to be expected. The bag is spacious for the size. I use it for college, carrying two to three textbooks(not very thick), a 1.5inch binder and a laptop, plus many more little items such as wallets, hand creams, pens, etc. I would say, the only downside of this bag is the handle. It's kind of flimsy maybe because it needs to be parted into four sections to fit the size of the bag. It bends slightly as pushing or pulling when the bag is packed full. I just started using this bag so I'm not sure how long the handle will last. Overall, this bag fits my needs and is a very good daily commuting bag.
Written by a customer while visiting samsonite.com