Customer reviews from samsonite.com
Samsonite - Mobile Solution 17" Spinner Mobile Office Bag - Black
Average customer rating
4.3
(260 Reviews)
Rating breakdown 260 reviews
5 Stars
164
4 Stars
48
3 Stars
29
2 Stars
9
1 Star
10
85%of customers recommend this product.
(
171 out of
202)
Customer Reviews for Samsonite - Mobile Solution 17" Spinner Mobile Office Bag - Black
Posted by: Anonymous
from Charlotte NC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent rolling bag. Love it. Rolls well on carpet as well as hard floors. Get many complements on its looks.
Written by a customer while visiting samsonite.com
Posted by: Elaina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect for an overnight business trip. It has separate compartments for a change of clothes, some folders and your laptop. Very durable and nice looking bag. Please note that this bag will not fit under the seat on the plane.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Verde
from Albany, NY
Gender:Female
Verified Purchase:Yes
It's small and after two pulls, the handle is loose. I wish I could return it
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, August 11, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
3
Not as hoped
on August 10, 2025
Posted by: herbowitz
I was looking for a bag to replace a bag I have to carry. The description on line seemed good. However, when I went to pack the bag it did not work as expected. If you are packing anything other than flat things, it really doesn’t accommodate them. I put in a small camera, in the main compartment, and had to squeeze the bag to get it zipped. In addition, it’s very stiff. So in order to get anything out you have to unzip each compartment fully. You can’t just unzip a little and reach in for something. In addition, you can’t really stack it on another case because of the wheels. I’m very disappointed because I was hoping this bag would help me travel more easily.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, August 11, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com