Customer reviews from samsonite.com
Samsonite - Mobile Solution 17" Spinner Mobile Office Bag - Black
Average customer rating
4.3
(253 Reviews)
Rating breakdown 253 reviews
5 Stars
159
4 Stars
48
3 Stars
28
2 Stars
9
1 Star
9
85%of customers recommend this product.
(
168 out of
197)
Customer Reviews for Samsonite - Mobile Solution 17" Spinner Mobile Office Bag - Black
Customer Rating
1
Zippers are worthless
on April 13, 2021
Posted by: britt5595
from ohio
Purchased this cute mobile spinner with such high expectations. After unpacking the paper stuffing from the clothing compartment, I rezipped the bag but the zipper popped open. I retried and it slipped again. This bag is one of the more expensive choices, I really needed it to be more durable.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
Not recommended
on November 8, 2022
Posted by: Sorry Buyer
from Indiana
Fell apart in a matter of weeks. Not recommended at all.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, November 10, 2022
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: C. Domineck
from Newnan GA
Verified Purchase:Yes
Awesome bag. Does exactly what I need it to do. I do wish the handle was a bit more sturdy when fully extended however compared to those bags I had to haul around on my back and shoulders this saves the manual labor pains regarding the back and shoulders. I love all the little pockets. And when I don’t want to use for my mobile office I am able to quickly convert to a weekend getaway bag. If I’m being honest, Love the bag, not the price tag so I will do my best to get all of my money out of it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Nice bag but not highest quality
on July 14, 2023
Posted by: Eastern
from Nevada
I expect high quality travel bags from Samsonite. At least this was what I experienced years ago. Recently I wanted to try Samsonite again. I bought this bag and received it today. Here is my initial review:
Pros: The product is beautiful and uniquely designed especially with the combination of black and gold colors. It has different spaces for laptop, cords, phone, a few folders or couple of notebooks, plus the main section which can hold spare clothes, a pair of shoes, and makeup bag for an overnight trip; but not longer than that. Seems It’s made of good material and it has enough padding inside. The wheels moves almost smoothly on a non-carpeted surfaces.
Cons: The shipping box I received was falling apart and taped all over to keep it together. Fortunately I have not seen any visible damage on the bag yet. The telescopic handle is not sturdy and a little flimsy. It doesn’t lock properly where you need it when adjusting the height. You would have to play with it until you can find the right spot. The stitches around the main section zipper could be cleaner and better quality, not like cheap products. That’s what I expect from a top brand like Samsonite.
Pros: The product is beautiful and uniquely designed especially with the combination of black and gold colors. It has different spaces for laptop, cords, phone, a few folders or couple of notebooks, plus the main section which can hold spare clothes, a pair of shoes, and makeup bag for an overnight trip; but not longer than that. Seems It’s made of good material and it has enough padding inside. The wheels moves almost smoothly on a non-carpeted surfaces.
Cons: The shipping box I received was falling apart and taped all over to keep it together. Fortunately I have not seen any visible damage on the bag yet. The telescopic handle is not sturdy and a little flimsy. It doesn’t lock properly where you need it when adjusting the height. You would have to play with it until you can find the right spot. The stitches around the main section zipper could be cleaner and better quality, not like cheap products. That’s what I expect from a top brand like Samsonite.
I have not fully tested this bag yet but planning to take it in my upcoming business trip. Will see how it works. Hopefully it lasts long and holds its shape well.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
♥️ MUST HAVE!!!! ♥️
on December 12, 2019
Posted by: kaplanla
from Denham Springs, LA
[This review was collected as part of a promotion.] I use the SAMSONITE BUSINESS MOBIL SOLUTION SPINNER MOBIL OFFICE all the time. Daily between office and home and on trips is not only easy to use in aisleways and put in overhead bin, but can set other things on top while moving through airport so is a great help for that. Has held up really well, even the wheels. Separate compartments make it easy to separate work from personal items. Perfect size, it fits everything, and because it has different compartments, you can keep everything organized. I also put my purse on top of it so I don't have to carry anything. It is Incredibly easy to use and durable. The quality is fabulous and hold up beyond the standards. It is versatile, spacious, very attractive, and easy to roll around. The two straps are sturdy, comfortable to hold, and secure when you have to lift the case off the ground, which is not very heavy to life. It is an absolutely must have for any occasion. I use it for e everything because is so easy to use. I love that when you unzip it, it stays standing up and doesn't fall over or lean to one side. The style is elegant and simply. I get compliments on it every time I use it. Make business travel simple with this Samsonite Mobile Solution spinner mobile office bag. A built-in wireless charging pocket and USB port let you charge devices on the go, and a padded pocket accommodates laptops up to 15.6 inches. This Samsonite Mobile Solution spinner mobile office bag has smooth-rolling wheels and a retractable handle for easy navigation. Product Length 8 inches, Product Weight 7.9 pounds 4 Wheels, Product Width 17 inches, Product Height 15.5 inches, Material Nylon, Retractable Handle
Pros: Easy To Access Items, Easy To Carry, Good Capacity, High Quality, Roomy, Stylish, USB Charger
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
My best bag ever!
on December 13, 2019
Posted by: Paulc
from Springfield, VA
[This review was collected as part of a promotion.] I do not even know how to start describing my experience with my new Samsonite Women's Mobile Solution Spinner Mobile Office bag. This is my first bag from this brand and so far, I am super surprised and impressed about the amazing quality of the product and how premium and expensive it looks. The material inside and outside is beautiful, super well-designed and super functional. The division inside is just what I have always been looking for in a carry on bag. I can fit my laptop (that is 15.6" size) and clothes for a 3-day trip very comfortably. The bag also has something that I do not see in other bags; Wireless charging pocket and USB port to charge all my devices. This is super useful while I travel and wait at the airport for my flights. I am beyond happy with this product and I don't have enough words to describe how amazing it is. Now, I want other Samsonite bags to substitute my old ones! I truly recommend this product and the brand Samsonite.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dragon
from Iowa
Verified Purchase:Yes
Does what i need it to. Had it for a couple of weeks. Only issue is when i have my computer in the front pocket, it falls forward
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: ShelleyH
Verified Purchase:Yes
Wonderful! I started using it right away, it's perfect.
Written by a customer while visiting samsonite.com