Customer reviews from samsonite.com
Samsonite - Mobile Solution 17" Spinner Mobile Office Bag - Black
Average customer rating
4.3
(253 Reviews)
Rating breakdown 253 reviews
5 Stars
159
4 Stars
48
3 Stars
28
2 Stars
9
1 Star
9
85%of customers recommend this product.
(
168 out of
197)
Customer Reviews for Samsonite - Mobile Solution 17" Spinner Mobile Office Bag - Black
Posted by: Youdidbetter
Verified Purchase:Yes
Beautiful bag. Just doesn’t roll as freely as I wanted.
Written by a customer while visiting samsonite.com
Posted by: Retta
from New Mexico
Verified Purchase:Yes
Great bag. Perfect for change of clothes, make up and toiletries, laptop and iPad plus dress shoes. Fabulous
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: sue lew
from Lithia Springs Georgia
Verified Purchase:Yes
I love the design of this bag but the retractable handle on the bag I received is very unstable.
Sometimes it clicks into place on the first try but it usually takes several tries to get it to function properly. I didn't return it because I needed it for travel right away. Hope this issue is addressed.
Sometimes it clicks into place on the first try but it usually takes several tries to get it to function properly. I didn't return it because I needed it for travel right away. Hope this issue is addressed.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Belly2k
from Bothell, WA
Verified Purchase:Yes
I like this bag so far. Only complaint is the handle. Not very strong and I feel it's going to break off any minute. I read other reviews about this but still wanted to try.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Yingxin Han (Hanna)
from San Jose, CA
Verified Purchase:Yes
It looks like it's been used. It's got a lot of scratches on the surface. It's dirty
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
3
The Retractable push button handle is very weak!
on October 31, 2024
Posted by: Bermuda 001!
from New york
The Retractable push button handle is weak n not function well. I don't think it will survive my daily commute beating! Compare to my old underseat samsonite. However, i do like the bag. Its well designed n has many compartments for storage. I hope it will last.
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, November 2, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Customer Rating
3
Not an underseater bag
on November 29, 2024
Posted by: BummedOops
from Indianapolis
[This review was collected as part of a promotion.] Great bag, not an underseater though. I wish they had an underseater that had two main compartments like this one.
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, December 2, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Cincinnati, OH
Verified Purchase:Yes
I love the movement of the wheels which is the best part. I wish that the componetes of the bag that are made to look like leather were actually leather. I do not enjoy the extending handle of the bag as it is NOT as sturdy as other Samsonite bags in the past. The mechanism that is made to keep the two handles togehter is faux as well, and I'm disappointed with this item because already the rubber seams that are made to cover the cut of the material is already falling off because i adjust it everyday even while being gentle with it. The back space of the Spinner has sufficent room but my issue with it is its flexibility to slide other items into it once it is half way zipped. I find it to be very stiff. Furthermore the bag as no balance once the back part of the bag is fully open it falls back immediately as opposed to remain standing on all 4 wheeles. The bag is beautiful but I prefer leather items as opposed to faux leather which ages quickly and I don't like the flimsly feel of the extended handle.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com