Customer reviews from samsonite.com
Samsonite - Mobile Solution Classic Duffel - Black
Average customer rating
4.8
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
50
4 Stars
5
3 Stars
0
2 Stars
2
1 Star
0
96%of customers recommend this product.
(
46 out of
48)
Customer Reviews for Samsonite - Mobile Solution Classic Duffel - Black
Posted by: Mindy Higginbotham
from Jackson TN
Verified Purchase:Yes
I love the size and weight of the bag. However the strap that slides it over your handle on your luggage is way to thin and flimsy. It doesn't hold it on securely at all it flops all over the place. In doing so it has caused the matching carry on spinner pull handle to bend and now it no longer extends and retracts completely. I am so sad as I have the matching checked bag and have loved this luggage from the moment I have received it. Poor design and has ruined my carry on spinner.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 30, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Blmtct
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This bag holds a lot. Used it on a tour that couldn’t take my wheeled carry on. Has a strap to carry over shoulder.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nape
from California
Verified Purchase:Yes
Absolutely love this bag. Has exterior pockets for storage and is so lightweight. Holds a lot of items with ease and can condense down to nothing if not needed.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: BenjaminC
from california
Verified Purchase:Yes
[This review was collected as part of a promotion.] I own multiple carry on duffels over the years of extensive business travels, I like the fact that this one is the perfect size, light weight and versatile.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Roomy, Classy, Stunner
on October 10, 2024
Posted by: Mary Ann711
from Tustin, CA
Purchased 7/2024. A beautiful, deep, rich navy blue. People stopped me wanting to know where I purchased it (Samsonite online). They thought it was a beautiful, classy look.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Joandk
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect lightweight weatherproof luggage! I'm ready to travel!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kimberly W
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is one of my favorite pieces of luggage. So sleek and will hold a lot.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mary
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I haven’t taken it on a trip yet, it appears to be very sturdy, I like how there is a band on the back to go over the handle on my suitcase. Looking forward to taking it on a trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com