Customer Reviews for Samsonite - Mobile Solution 22" Expandable Spinner - Black
Customer Rating
5
Not yet rejected as a carry on!
on December 4, 2022
Posted by: Seabrise93
from Southeast US
I have used this both as a carry-on and a check-in. It is listed as overall 23 x 14 x 10, but without using the expanding capabilities the suitcase is 9', and I have yet to have it rejected as a carry-on. The bold navy and gold zipper combination make it stand out in baggage claim and scuffs from handling are masked by the deep color. The handle is a little flimsy (aren't they all), but the wheels work well, and I have pushed this on many types of pavement including cobblestones without much trouble. I have carried it up steep stairs and in narrow train aisles and lifted it easily onto overhead train bins with no problems. Overall, I would purchase this again without hesitation.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Not a Carry on
on August 3, 2022
Posted by: Frustrated123
from Matawan, NJ
Why do luggage companies have "carry ons" that are bigger than the size limit of all major U.S. carriers
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
I'm disappointed to say that this bag is as the other reviewers suggest, flimsy and disappointing. The handle rattles around when extended and seems like it could break at any moment. The beautiful material also shows every little sign of dirt or grease instantly and is unforgiving when cleaned. If you want luggage you have to baby, look no further. I wish I had read the reviews before buying.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, December 16, 2022
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting samsonite.com
[This review was collected as part of a promotion.] I purchased the 19", 25", and mobile office. I love the look and functionality of this collection. There are plenty of compartments to keep things neat, especially if you use packing cubes. And the USB charger ports are a nice plus. I do wish there were a larger suitcase for longer trips, and that there were a zippered cover flap on both sides inside. My only big complaint is that I have only used them once and the handles already have some jiggle in them. That should not be happening and I will be taking them back, hopefully to be repaired or replaced. For the price, the handles should be solidly anchored. #sweepstakes
Written by a customer while visiting samsonite.com
I bought it to match my Mobile Office roller. It looks good and I like that it is light. However to sell it as expendable is a stretch. The difference is barely noticeable and does not even cover the entire perimeter of the suitcase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Zipper broke before I even left on my first trip; very disappointed the quality wasn't better.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, August 4, 2022
We are so sorry to hear that! We would be happy to investigate this for you if you would like to send us your contact info and details of your issue. You can reach us via email at: warranty@samsonite.com
Written by a customer while visiting samsonite.com
Comfortable and nicely looking. Great for short trips. Lightweight. The only downside (not a big deal for me) that the olive color is really olive and not beige as shown in the picture.
Written by a customer while visiting samsonite.com
Great storage pockets! Great quality with stylish appeal! I have this same style luggage in the checked bag size which I use greatly without any issue. Glad to have both matching options!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com