Customer reviews from hp.com
HP - Pavilion Desktop - Intel Core i5 - 12GB Memory - 1TB HDD + 256GB SSD
Average customer rating
4.4
(1,680 Reviews)
Rating breakdown 1,680 reviews
5 Stars
1,155
4 Stars
282
3 Stars
91
2 Stars
43
1 Star
109
89%of customers recommend this product.
(
630 out of
710)
Customer Reviews for HP - Pavilion Desktop - Intel Core i5 - 12GB Memory - 1TB HDD + 256GB SSD
Posted by: DianeD
from Mesa, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this in Nov 2018, but didn't start it up until March 2019, and the fan stopped working and the screen went blank in less than a year. I am technologically impaired so where do I take it to be fixed in Mesa , AZ ?
Phoenix, AZ is no good. I am old and can't drive far or in the dark.
Was a good buy while it worked. Don't have any friends to recommend to, as I am a loner.
Phoenix, AZ is no good. I am old and can't drive far or in the dark.
Was a good buy while it worked. Don't have any friends to recommend to, as I am a loner.
No, I would not recommend this to a friend.
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: robert58
from ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this to replace 10 yr old unit. Works great and all I really needed to do is removed a bunch of apps attached to computer that were not wanted. First Windows 10 experience and did not have any problems navigating. Just used for light internet home use and it works great for that.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jeff50
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] This purchase was to replace an earlier version HP tower that was 9 years old and worked very well. The only concern I have with this new tower is with the design of the DVD access, instead of loading the unit from the top of the DVD player you have to load it from the side, which to me looks like a potential operating problem after some time. Not sure why HP changed this design there was nothing wrong with the previous version, in fact on my last tower I had two DVD players. Outside of this change the new tower is performing well, however I have only had this new unit for one week.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Cheap for the amount of money I paid. the DVD player is a joke. Very flimsy. Can not recommend this.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
The computer works fine. My only complaint is my inability to know what to do with it. I'm 73 years old and when I buy an item like this, I expect an instruction book. There was none.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Sad Gamer
Verified Purchase:Yes
Installed Steam and Destiny 2. Freezes and fails to run despite numerous fixes, reinstalls and reboots. Very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: O. Michael S.
from Milwaukee, WI
Verified Purchase:Yes
Because it is newer and has a higher processor I thought it would be faster and more efficient than my 2010 HP computer but it is not, so disappointing. Also I had to have one with a DVD player/rewrite but all of my home DVDs don’t play. The reason that I updated was to get a PC with Windows 11, but really regret this purchase. I would only recommend if it’s for a child younger than age 10.
Value
1
Quality
2
Written by a customer while visiting hp.com
Customer Rating
5
Had mostly everything I needed to replace a 2019 HP Pavillion Elite. Hard to find one that did.
on June 1, 2023
Posted by: Jakethecruiser
from North Jersey
Verified Purchase:Yes
So far so good. Internal optical drive, keyboard, and mouse are rather flimsy. I am using the old ones for the time being. Only time will tell.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com