Customer reviews from hp.com
HP - Pavilion Gaming Desktop - AMD Ryzen 5-Series - 3400G - 12GB Memory - AMD Radeon RX Vega 11 - 512GB SSD
Average customer rating
4.4
(911 Reviews)
Rating breakdown 911 reviews
5 Stars
601
4 Stars
163
3 Stars
75
2 Stars
25
1 Star
47
86%of customers recommend this product.
(
238 out of
277)
Customer Reviews for HP - Pavilion Gaming Desktop - AMD Ryzen 5-Series - 3400G - 12GB Memory - AMD Radeon RX Vega 11 - 512GB SSD
Posted by: Concerned Windows user.
from New York area
Verified Purchase:Yes
Setup was difficult due to the intrusive Microsoft 11 bloatware. Spent most of the time turning off unnecessary gimmicks. Windows 11 is the ultimate in deconstructing what worked well in Windows 7. The "Cloud" is obstructing, and the icons are minimalist and boring.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: CTigers25
Verified Purchase:Yes
For accessing the internet, watching youtube videos, and admin work, this computer fits the bill!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Torenia
from Minnesota
Verified Purchase:Yes
My old Pavilion Desktop finally bit the dust and so replaced it with this HP Pavilion Desktop. Very easy to set up and load some of my favorite apps and software. The multiple USB ports on the front were a selling point for me also; very convenient for cameras, external hard drives, etc. It is an all around great functioning computer. Lots of storage on this computer was also a big selling point.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Dian6
from Sacramento, CA
Verified Purchase:Yes
I actually bought this for the optical drive, since I download my music onto it.
But it's glitchy. Sometimes it will read the cd, other times I have to eject the disc and re-insert it a couple of times before it reads it.
But it's glitchy. Sometimes it will read the cd, other times I have to eject the disc and re-insert it a couple of times before it reads it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I have used HP computers and printers for years and I have always been satisfied with the quality and service. I would not even consider buying any other brand.
Written by a customer while visiting hp.com
Posted by: tiki12
Verified Purchase:Yes
Disappointing. Previous HP computers were better made. This one wobbles on a flat, even surface. Also, the DVD drive is very flimsy, does not eject fully, and has no lights to let you know it is working, though it looks like there should be a light. The front of the unit does not have any lights other than the power button. It has crashed twice in the first three weeks I have used it.
No, I would not recommend this to a friend.
Performance
2
Response from hp.comBy Alexis, HP Care, January 24, 2022
Hi there,
Thanks for sharing your experience with us. I'm sorry to hear that your purchase has been a disappointment. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is giving you some trouble.
I believe that our team can assist you, so I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally or to assist you with selecting the product that best suits your needs. You can get in touch with us anytime via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Thanks for sharing your experience with us. I'm sorry to hear that your purchase has been a disappointment. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is giving you some trouble.
I believe that our team can assist you, so I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally or to assist you with selecting the product that best suits your needs. You can get in touch with us anytime via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: Manshoe
Verified Purchase:Yes
This HP product is an excellent buy for anyone who uses a computer for emailing and making purchases and keeping up with current events.
Written by a customer while visiting hp.com
Posted by: Pastor Rev
Verified Purchase:Yes
Unit was ordered and paid for online, arrived timely, well-packed, easy setup.
But, after hooking and powering up, there is something loose inside unit, the DVD-RW does not work 2-4 times in trying to watch a DVD...have not tried to Burn anything yet!
Would opt for a larger SSD the next time, as the 256 GB space is going too fast.
first, and probably last time "I" will order a pc through the mail, and had I been able to find the unit in the stores I shop, I would not have!!!
Written by a customer while visiting hp.com