The quality of the "genuine leather" was subpar and disappointing. I returned the backpack because the leather felt like vinyl. It was very functional and spacious but the value just wasn't there due to the materials.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Best backpack I ever owned hands down. Sophistication meets functionality. It's more spacious than it looks and no matter how much I load it down it always feels very balanced to wear.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
My Experience
on December 18, 2024
Posted by: Shadowvet0311
from Hartford, Connecticut
[This review was collected as part of a promotion.] I bought this product about 2 years ago. It has been nothing but useful. I can store all the personal things I need with me. I have used it on multiple occasions for travel. In and out of the United States. Could not be happier. Since my purchase the bag has shown minor wear which is expected just like anything else.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Tracked my items delivery using the tracker provided by Samsonite, as well as the notifications via messaging. System failed to notify me accurately and my item was stolen, with Samsonite refusing to reimburse me.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Returned order SAM02061022- was not accurate to the description online, but also the leather seems a bit used and not clean. Additionally, I paid for an express shipment (2 business days) and receive it after 5. Appreciate to get compensated. Thanks
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, June 8, 2023
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting samsonite.com
[This review was collected as part of a promotion.] Purchased this for my dad, as a birthday gift to replace a worn out backpack and briefcase. He loves it, uses it every day and holds items he used to need both a briefcase and backpack for.
Written by a customer while visiting samsonite.com