It was a gift to my dad, he thought it was a little big so he wanted to exchange it for the smaller one. The woman at the store was so rude to him, also towards me, she said they don’t take returns even when they have the exact same bag in the store, and the one he wanted as well. She said her manager is the only one who can take returns. Absolutely useless.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
The quality is not as good as my last Samsonite leather carry-on bag. Not sure if it will last as long either. I will be looking for another carry-on soon!!
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
Good
on July 3, 2022
Posted by: Jota68
from Tampa, fl
Good finishing and design for my wife, she is so happy because said is so elegant for her new REALSTATE job. Thanks
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
They don't communicate
on June 27, 2022
Posted by: Jay Sung
I asked them to cancel my order before it shipped, but they didn't listen. They shipped my order today. Do you think I need to pay for the return shipping? It's ridiculous.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
[This review was collected as part of a promotion.] Only had this bag for a few weeks now but love it so far! Super high quality materials and definitely very sturdy. Excited to have this bag for years to come! #sweepstakes
Written by a customer while visiting samsonite.com