Customer reviews from samsonite.com
Samsonite - Classic Leather Backpack for 15.6" Laptop - Cognac
Average customer rating
4.6
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
100
4 Stars
5
3 Stars
1
2 Stars
3
1 Star
7
90%of customers recommend this product.
(
75 out of
83)
Customer Reviews for Samsonite - Classic Leather Backpack for 15.6" Laptop - Cognac
Posted by: Brad C.
from California
Verified Purchase:Yes
The most beautiful leather backpack I’ve ever had! And I’ve had quite a few. Soft and supple but it holds its shape and stands on its own. It’s lined with soft silky material and is stunning in person, leather is top quality!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jose E Hurtado Tarelo
Verified Purchase:Yes
Excelent! I love my new bussiness backpack! It big!
Written by a customer while visiting samsonite.com
Customer Rating
1
Poor quality
on December 20, 2025
Posted by: SaraM
from Rhode island
Gender:Female
[This review was collected as part of a promotion.] This bag is not even worth a single star!! After purchasing this bag in May 2025, and having it for 7 months, this bag really is a disappointment. I thought I was buying a good quality bag but it’s literally is falling apart. Between the zipper coming off the track, to the leather cracking/ splitting throughout, and the threads unraveling throughout. Do yourself a favor and DO NOT PURCHASE!!!!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 24, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Aaron M
from Raleigh
Verified Purchase:Yes
The quality of the "genuine leather" was subpar and disappointing. I returned the backpack because the leather felt like vinyl. It was very functional and spacious but the value just wasn't there due to the materials.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
My Experience
on December 18, 2024
Posted by: Shadowvet0311
from Hartford, Connecticut
[This review was collected as part of a promotion.] I bought this product about 2 years ago. It has been nothing but useful. I can store all the personal things I need with me. I have used it on multiple occasions for travel. In and out of the United States. Could not be happier. Since my purchase the bag has shown minor wear which is expected just like anything else.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: GuyWithTooManyBackpacks
from Milwaukee, WI
Verified Purchase:Yes
Best backpack I ever owned hands down. Sophistication meets functionality. It's more spacious than it looks and no matter how much I load it down it always feels very balanced to wear.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: ohad
from California
Verified Purchase:Yes
Returned order SAM02061022- was not accurate to the description online, but also the leather seems a bit used and not clean. Additionally, I paid for an express shipment (2 business days) and receive it after 5. Appreciate to get compensated. Thanks
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, June 8, 2023
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting samsonite.com
Customer Rating
1
Inaccurate Samsonite Tracking led to stolen item
on November 13, 2022
Posted by: Jroq
from Brooklyn NY
Verified Purchase:Yes
Tracked my items delivery using the tracker provided by Samsonite, as well as the notifications via messaging. System failed to notify me accurately and my item was stolen, with Samsonite refusing to reimburse me.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com