Customer reviews from kitchenaid.com
KitchenAid - 4.1 Cu. Ft. Freestanding Dual-Fuel True Convection Range with Self-Cleaning - Milkshake
Average customer rating
4.2
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
23
4 Stars
9
3 Stars
4
2 Stars
6
1 Star
0
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for KitchenAid - 4.1 Cu. Ft. Freestanding Dual-Fuel True Convection Range with Self-Cleaning - Milkshake
Customer Rating
5
Three years now and it is a great stove.
on January 16, 2026
Posted by: Vanhalen
from Mariposa, CA
We've had this in black for a number of years. Love it. It works perfectly and couldn't ask for more. And most of all, it looks great in our kitchen.
The fan isn't loud, which is nice and I really like the selector dial in the center. No buttons that get pushed when you are trying to clean a flat surface. It's a well thought out design.
The fan isn't loud, which is nice and I really like the selector dial in the center. No buttons that get pushed when you are trying to clean a flat surface. It's a well thought out design.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Jaw Dropping When I Opened the Box!
on November 2, 2020
Posted by: CountyKid
from Picton, ON
[This review was collected as part of a promotion.] I took the box off the stove and all i could say was wow! Very impressive stove. We've only used a couple times so far but seems to work great. Really like the design and functionality. I haven't had a chance to try the wifi yet, but i understand there may be some issues with that. I will be patient, as this is a new feature! The rolling grill on the bottom was a pleasant surprise. The convection fan is also very quiet. My old convection range you could hear. This one is silent....also a pleasant surprise.
The installation instructions were poor. I had a lot of trouble identifying the proper location for the service hookups, ie gas and electric. Also, i haven't installed the kick plate yet as i cant figure out the instructions....will have to YouTube that!
Overall, very impressed at this time
The installation instructions were poor. I had a lot of trouble identifying the proper location for the service hookups, ie gas and electric. Also, i haven't installed the kick plate yet as i cant figure out the instructions....will have to YouTube that!
Overall, very impressed at this time
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Awesome stove
on December 24, 2020
Posted by: Sandy676
from Kamloops, BC
[This review was collected as part of a promotion.] We recently purchased our KitchenAid smart commercial style stove to replace our 10 yr old JennAir gas range. We love the powerful burners of the stove and the even cooking of the convection oven. We are still learning some of the other features but so far the range exceeds our expectations! Thanks KitchenAid!
I would recommend this to a friend!
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , January 12, 2021
Hello, Sandy676!
Thank you for taking the time to reach out to us about your new Kitchenaid range. Should you have any questions or concerns, please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 240532829. We are ready and willing to help a valued customer such as you! We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Thank you for taking the time to reach out to us about your new Kitchenaid range. Should you have any questions or concerns, please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 240532829. We are ready and willing to help a valued customer such as you! We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Promising but with some issues
on October 12, 2021
Posted by: Nose4value
from Ontario
[This review was collected as part of a promotion.] Good power across burners, but issues with lighting burners, no oven actual temp indicator, reliance on wifi for some features.
Electric Plug not in standard oven location required additional service charges. Too soon to recommend to others
Electric Plug not in standard oven location required additional service charges. Too soon to recommend to others
No, I would not recommend this to a friend.
Response from kitchenaid.comBy RICEJR, CA SOCIAL CARE, October 27, 2021
Hello! Thank you for your review. We are so sorry that you are experiencing issues with your KitchenAid range. We would be happy to look into this for you! Kindly send us an e-mail at canadasocial@kitchenaid.com with your model and serial number, your phone number, and your review ID (250561268). Thank you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
3
KitchenAid 30” propane conversion
on October 20, 2021
Posted by: Rick131
from BC
[This review was collected as part of a promotion.] Nice stove but the wifi option doesn’t work, the app works but doesn’t communicate with the stove
No, I would not recommend this to a friend.
Response from kitchenaid.comBy RICEJR, CA SOCIAL CARE, October 27, 2021
Hello! We apologize for the issues you are experiencing with connecting your appliance to the wifi. We are happy to assist you with this! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (250829167). We look forward to hearing from you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Works great
on March 11, 2022
Posted by: Nats11
from Kingston
[This review was collected as part of a promotion.] Love the way it cooks the food the cleaning of the burners is a complicated
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
baking issues
on January 5, 2023
Posted by: baker1953
from Stockton
[This review was collected as part of a promotion.] brand new, service rep told me that I needed to wait 30 or more minutes for oven temperature to stabilize
did just that and it still does bake properly
gas cook top is great, but I am ready to send it back if service does not get back to me ain a timely manner
did just that and it still does bake properly
gas cook top is great, but I am ready to send it back if service does not get back to me ain a timely manner
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, January 6, 2023
Thank you for sharing your experience with us, baker1953. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great performance
on January 20, 2024
Posted by: Newbie 5
[This review was collected as part of a promotion.] The product has performed as advertised. We are very please.
Written by a customer while visiting kitchenaid.com