Customer reviews from kitchenaid.com
KitchenAid - 4.1 Cu. Ft. Freestanding Dual-Fuel True Convection Range with Self-Cleaning - Milkshake
Average customer rating
4.1
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
21
4 Stars
9
3 Stars
4
2 Stars
6
1 Star
0
71%of customers recommend this product.
(
24 out of
34)
Customer Reviews for KitchenAid - 4.1 Cu. Ft. Freestanding Dual-Fuel True Convection Range with Self-Cleaning - Milkshake
Customer Rating
3
Promising but with some issues
on October 12, 2021
Posted by: Nose4value
from Ontario
[This review was collected as part of a promotion.] Good power across burners, but issues with lighting burners, no oven actual temp indicator, reliance on wifi for some features.
Electric Plug not in standard oven location required additional service charges. Too soon to recommend to others
Electric Plug not in standard oven location required additional service charges. Too soon to recommend to others
No, I would not recommend this to a friend.
Response from kitchenaid.comBy RICEJR, CA SOCIAL CARE, October 27, 2021
Hello! Thank you for your review. We are so sorry that you are experiencing issues with your KitchenAid range. We would be happy to look into this for you! Kindly send us an e-mail at canadasocial@kitchenaid.com with your model and serial number, your phone number, and your review ID (250561268). Thank you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
3
KitchenAid 30” propane conversion
on October 20, 2021
Posted by: Rick131
from BC
[This review was collected as part of a promotion.] Nice stove but the wifi option doesn’t work, the app works but doesn’t communicate with the stove
No, I would not recommend this to a friend.
Response from kitchenaid.comBy RICEJR, CA SOCIAL CARE, October 27, 2021
Hello! We apologize for the issues you are experiencing with connecting your appliance to the wifi. We are happy to assist you with this! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (250829167). We look forward to hearing from you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Works great
on March 11, 2022
Posted by: Nats11
from Kingston
[This review was collected as part of a promotion.] Love the way it cooks the food the cleaning of the burners is a complicated
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
baking issues
on January 5, 2023
Posted by: baker1953
from Stockton
[This review was collected as part of a promotion.] brand new, service rep told me that I needed to wait 30 or more minutes for oven temperature to stabilize
did just that and it still does bake properly
gas cook top is great, but I am ready to send it back if service does not get back to me ain a timely manner
did just that and it still does bake properly
gas cook top is great, but I am ready to send it back if service does not get back to me ain a timely manner
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, January 6, 2023
Thank you for sharing your experience with us, baker1953. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great performance
on January 20, 2024
Posted by: Newbie 5
[This review was collected as part of a promotion.] The product has performed as advertised. We are very please.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the Kitchen Aid range
on August 8, 2025
Posted by: Jim Zboray
[This review was collected as part of a promotion.] We really like the new range....it is far better than the Z-Line we had which we found after 1 year the quality was not nearly what the Kitchen Aid range was. The only issue is we ordered the stainless steel backsplash and it has taken a long time to get (still waiting after 3 weeks). All in all the Kitchen Aid range is clearly worth the money.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Happy customer
on August 30, 2025
Posted by: Z-Line replaced
[This review was collected as part of a promotion.] Obviously a much better unit than the Z-Line it replaced. So far we are pleased but we need more time to properly evaluate this unit.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works great!
on September 2, 2025
Posted by: Russellx
[This review was collected as part of a promotion.] I have been using the range for a month or so now and it works great!
Written by a customer while visiting kitchenaid.com