Customer reviews from kitchenaid.com
KitchenAid - 4.1 Cu. Ft. Freestanding Dual-Fuel True Convection Range with Self-Cleaning - Milkshake
Average customer rating
4.2
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
23
4 Stars
9
3 Stars
4
2 Stars
6
1 Star
0
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for KitchenAid - 4.1 Cu. Ft. Freestanding Dual-Fuel True Convection Range with Self-Cleaning - Milkshake
Customer Rating
2
broken out of the box
on September 29, 2023
Posted by: really disapointed
from pelham nh 03076
[This review was collected as part of a promotion.] the small burner is defective and can not be adjusted, as the top burners are use lowed metal bangs and crunches seems the black surface deforms and bangs as you cook and when it cools it does the same. Service was requested and now have to wait almost a month. Willing to see if it improves after service.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Marcos O, Social Care, September 29, 2023
Thank you for sharing your experience with us,really disapointed. We apologize for the concerns that you are experiencing with your range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 403930.
We look forward to speaking with you.
We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great product!
on September 14, 2023
Posted by: As opportunity
from Orange Park, FL
[This review was collected as part of a promotion.] Cooks great! So glad to have a gas cook top, easy to control heat!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Beautiful but Fragile
on July 5, 2023
Posted by: Bee01
from Toronto, ON
This range is beautiful and functional EXCEPT the wok grates are extremely fragile. Of the two, one cracked and the other broke clean in half in less than a year of having it. I have seen this complaint after the fact unfortunately. It should be considered a defect and addressed by KitchenAid. One would assume that for such a high end appliance, the quality would be reflective of the cost. Be prepared to be replacing them regularly, hence the 2 star rating. Other than that, no complaints. Definitely a beauty.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy JAYAM, CA SOCIAL, August 4, 2023
Bee01! We are so sorry for the issues you have experienced with your KitchenAid range! We sincerely apologize for this. You are a valued KitchenAid customer, and we would like to help you. Please email us at canadasocial@kitchenaid.com with the model and serial number of your appliance, your phone number, and include Review ID 271262361. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting kitchenaid.com
Customer Rating
5
INFINITE ADJUSTMENT
on July 3, 2023
Posted by: Gjwill46
from Athens, Alabama.
[This review was collected as part of a promotion.] We moved into our custom home 6 weeks ago. We love our KitchenAid appliance package, but most of all the range/oven. It has infinite heat control. I can make the perfect omelet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great range!
on May 19, 2023
Posted by: Lynne10
from Vancouver, B.C
(This review was collected as part of a promotion.) Have been using this range for 5 months now and love it. Cook evenly, easy to clean and looks great.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Gorgeous but hard to keep clean
on March 31, 2023
Posted by: Shabnam V Sadri
from Irvine, CA
[This review was collected as part of a promotion.] We got this gorgeous and powerful high performance range about 6 weeks ago. It works great, but we still haven't figured out how to clean the cooktop grates or the burner tops. They stain quickly and deeply. We have tried many cleaning techniques and products with no results.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very robust, beautiful and great performance
on March 28, 2023
Posted by: Rafael Uberti
from Saint Joseph, MI
[This review was collected as part of a promotion.] I loved the product, it gives a special touch to my kitchen, I feel like an international chef :)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Looks great
on January 16, 2023
Posted by: SylM
from Indiana
[This review was collected as part of a promotion.] We have had the duel fuel range for 1 month. It looks beautiful and performs well! Only flaw is the grates. They scratch extremely easy. Just placing a pot carefully will scratch the grates.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com