Customer reviews from kitchenaid.com
KitchenAid - 5.1 Cu. Ft. Freestanding Dual Fuel True Convection Range with Self-Cleaning - Ink Blue
Average customer rating
4
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
55
4 Stars
26
3 Stars
9
2 Stars
8
1 Star
9
74%of customers recommend this product.
(
69 out of
93)
Customer Reviews for KitchenAid - 5.1 Cu. Ft. Freestanding Dual Fuel True Convection Range with Self-Cleaning - Ink Blue
Customer Rating
5
Beautiful Range
on January 11, 2022
Posted by: Glenz
from Ct
[This review was collected as part of a promotion.] Been using it a couple weeks now and is meeting all our expectations.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love the stove - hate the wifi alarm!
on August 16, 2022
Posted by: DanaRad
from Hamilton Ontario
We have had this stove for a year now and we love everything about it except one feature - the audible alarm telling you that the wifi is connected.
It cooks beautifully, cleans up easily, looks amazing, but everytime the wifi goes out there is an audible alarm letting you know and of course, this happens in the middle of the night most times. Our house is smaller so the kitchen is not far away from our bedroom. The stupid alarm wakes me up about 4-5 times a month when the wifi disconnects and reconnects. We don’t use the wifi on the stove much anyway so I’ve tried to figure out how to disconnect it but there is nothing in the directions on how to disconnect the stove from the wifi. I will be calling Kichenaid to find out how to do this - a silly reason to call and sit on the phone to wait for someone to help.
I don’t know why this stove was made with an audible alarm for the wifi. Why not just have it as a light, or notification on your phone, instead?
Stove highly recommended but only connect the wifi if the noise of it disconnecting and reconnecting to wifi won’t bother you.
It cooks beautifully, cleans up easily, looks amazing, but everytime the wifi goes out there is an audible alarm letting you know and of course, this happens in the middle of the night most times. Our house is smaller so the kitchen is not far away from our bedroom. The stupid alarm wakes me up about 4-5 times a month when the wifi disconnects and reconnects. We don’t use the wifi on the stove much anyway so I’ve tried to figure out how to disconnect it but there is nothing in the directions on how to disconnect the stove from the wifi. I will be calling Kichenaid to find out how to do this - a silly reason to call and sit on the phone to wait for someone to help.
I don’t know why this stove was made with an audible alarm for the wifi. Why not just have it as a light, or notification on your phone, instead?
Stove highly recommended but only connect the wifi if the noise of it disconnecting and reconnecting to wifi won’t bother you.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
BUYER BEWARE!!
on April 25, 2023
Posted by: Nancy Chris
from Auburn ca
We bout this 36” kitchen ad commercial stove . The specs say 20,000 burners . BUT THEY DONT SAY IF YOU CONVERT TO
PROPANE THOSE 20,000 GET RAMPED DOWN TO 13,000 BTU!! WHICH IS NO LONGER COMMERCIAL GRADE AS THEY CLAIM! NO WHERE IN THEIR SPECS US GHIS DISCLOSED!!! I WOULD NOT RECOMMEND IF PROPANE.
PROPANE THOSE 20,000 GET RAMPED DOWN TO 13,000 BTU!! WHICH IS NO LONGER COMMERCIAL GRADE AS THEY CLAIM! NO WHERE IN THEIR SPECS US GHIS DISCLOSED!!! I WOULD NOT RECOMMEND IF PROPANE.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great stove
on June 15, 2023
Posted by: Branch
from Chester County, PA
[This review was collected as part of a promotion.] Nice choice of burner sizes and convection oven works very well.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great but
on July 22, 2023
Posted by: Mel Hen
from California
[This review was collected as part of a promotion.] Easy to light gas, large area for cooking. However, there is a high pitch sound, nearly undetectable, but we can hear it, coming from the large center knob for the oven. Super high pitch and always in the background. Nothing gets it to stop. Also the black enameled surface under the iron grates is not as easy to clean as I’d hoped. First time cooking left set-on stains. Overall, is functional and has a significant presence in the room; looks great at the first glance.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Professional Results
on August 3, 2023
Posted by: Reynaldo C
from Oregon
[This review was collected as part of a promotion.] I like the heat the burners produce, and the power burners with wok rings offer an amazing amount of flame control. The large oven preheats rapidly and supplies an even temperature throughout the cooking process. The range is easy to clean, stylish, and
affordable.
affordable.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Bad design with having to use an app on phone.
on November 23, 2023
Posted by: No phone app!
[This review was collected as part of a promotion.] Great gas cook top however having to use an app on your phone for certain functions is not convenient or easy. Oven would be much better with an old fashioned digital read out. Multiple difficulties with getting on Wi-Fi. Cannot get temp probe to change temp on app. There’s not even a timer on the oven.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 24, 2023
Hello, thank you for your review. We sincerely apologize for the concerns with the App and would like to look into this further for you. Please feel free to reach out to us directly at 1-866-333-4591 Mon–Fri 8 a.m.–6 p.m. EST. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Need phone app for features?
on December 3, 2023
Posted by: No phone app!
[This review was collected as part of a promotion.] Hard to believe you have to use a phone app for a timer or temp probe. Makes it very inconvenient to use these features on the oven. Just put a digital read out on the front of the oven. Who wants to have to use their phone to operate the oven?Stove burners work great.
Response from kitchenaid.comBy KitchenAid Team, December 7, 2023
Hi No phone app!,
We value your time and would like to look into the concerns with your Range. Please reach out to us directly via Facebook https://www.facebook.com/KitchenAid or Instagram https://www.instagram.com/kitchenaidusa/. You may also email directly by visiting https://www.kitchenaid.com/resources/contact-us.html. When responding, please include your contact and model/serial information, and reference Review ID # 275906153.
We look forward to speaking with you.
Marie Q
We value your time and would like to look into the concerns with your Range. Please reach out to us directly via Facebook https://www.facebook.com/KitchenAid or Instagram https://www.instagram.com/kitchenaidusa/. You may also email directly by visiting https://www.kitchenaid.com/resources/contact-us.html. When responding, please include your contact and model/serial information, and reference Review ID # 275906153.
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com