Customer reviews from kitchenaid.com
KitchenAid - 6.3 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with Self-Cleaning - Misty Blue
Average customer rating
4
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
34
4 Stars
3
3 Stars
8
2 Stars
2
1 Star
8
74%of customers recommend this product.
(
37 out of
50)
Customer Reviews for KitchenAid - 6.3 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with Self-Cleaning - Misty Blue
Customer Rating
4
Looks professional! Great Features!
on December 25, 2022
Posted by: Tracsea
from Gilbert, Arizona
[This review was collected as part of a promotion.] We are thrilled with our new range! It has the professional look we wanted. The ovens have a convection option & self clean. The smaller oven comes in so handy during holidays or for small meals. The soft close doors are an added bonus. The 6 burners and griddle provide loads of cooking space, two of which have removal middle grates for wok cooking. The knobs are easy & functional. I miss having a timer right on the range, however as a smart oven, it’s WiFi capable & works with an app for the timer function. The app also alerts you to the oven being turned on & temperature changes The oven knobs have dual rings which make it easy to find the right setting. Although the gas knobs are push in to start, the oven knobs are not child proof & can be easily turned on by a toddler. The oven temps are spot on, cooks evenly and the gas flame settings offer many choices from
low to high Simmer on up! Overall, very satisfied with our new range!
low to high Simmer on up! Overall, very satisfied with our new range!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointed
on March 26, 2024
Posted by: Riverchase 11
Had to replace a computer board in the first week after moving into our new home...with this as our brand new range. This does not instill much confidence in the unit...or its long term reliability.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Like it except for the crappy wifi probe
on April 2, 2024
Posted by: Rebecca910
from North Carolina
We purchased this in 2020 when we remodeled. Overall I like it. I love the 6 burners and double ovens. The one thing I HATE- in order to use the meat probe you have to download the app on your phone and connect the range to the wifi. Well, that's easier said than done. It doesn't connect very good. You have to have a wifi and kitchenaid degree in order to do it. Or more patients than I have. I have had to call KA several times to get their help. After years of being frustrated with the probe issue I just purchased an external probe and don't worry about the wifi crap anymore. Some people might not use the probe but I use the meat probe anytime I cook meat to ensure it's not overcooked. I'm not a big meat eater but when I do I don't want it overcooked.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love my new stove
on May 19, 2024
Posted by: Cheld
[This review was collected as part of a promotion.] I bought it a month ago and do happy with it so far. We had an Italian stove before that made do much noise when you have the oven on that it was annoying. This is very quiet and the burners don’t click. I also love the commercial style and look. No red knobs ! Very happy so far.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Range is worth the price!
on October 14, 2024
Posted by: PKinOC
from Orange County California
[This review was collected as part of a promotion.] I bought this range a few weeks ago and have been thrilled with the quality, performance and appearance in my home. The gas cooktop is spacious and so versatile while the electric ovens provide great space for large baking and versatile options. I highly recommend KitchenAid and this commercial quality range.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
A lot of Issues with Key features
on December 2, 2024
Posted by: MJD1
from Prosperity SC
Purchased this range in April 2024 and have not been able to use the "chrome infused griddle" and its now December. Griddle never worked properly as everything stuck to it whether oiled or not. Came to the conclusion that it wasn't heating up to temperature as the thermostat indicator lights did not work as described in the manual. Had service come and since under warranty he was to replace the griddle component and the thermostat. control. We have had 2 replacement griddle components come with significant damage as they are not properly packed for shipping. When he went to at least replace the thermostat he found that the entire front housing had to be removed which required all the knobs and housings to be removed. No big deal but he found that the screws used to attach each knob housing was of a head type he had never seen. Looked like a hex but they would not come out. Some were loose and possibly stripped. Anyway, he now has to go back to his manager and figure this out and possibly contact Kitchenaid as well as order a new griddle component for the 3rd time. In addition, the easy glide rack that came with the range did not work properly as when it was pulled out and you turned to get your food pan to put on it, it would roll back in on its own. Would not stay pulled out. Service brought a new easy glide rack and it does the same thing, albeit slower. Oven is level so that is not the issue.
Otherwise, the burners and ovens work fine, but these other problems make key features unusable. We're very disappointed as we equipped our kitchen this year with all new Kitchenaid appliances (dishwasher, fridge, drawer microwave, exhaust hood). Kitchenaid needs to step in here and get this resolved.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 5, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 634104.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great feature
on April 6, 2025
Posted by: Anonymous
from Las Vegas
[This review was collected as part of a promotion.] I bought this one month ago,happy to have it. Enjoying to using kitchenAids
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com