Customer reviews from kitchenaid.com
KitchenAid - 36 inch 5.1 Cu. Ft. Freestanding Dual Fuel True Convection Range with Self-Cleaning - Milkshake
Average customer rating
4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
58
4 Stars
28
3 Stars
10
2 Stars
9
1 Star
11
74%of customers recommend this product.
(
73 out of
99)
Customer Reviews for KitchenAid - 36 inch 5.1 Cu. Ft. Freestanding Dual Fuel True Convection Range with Self-Cleaning - Milkshake
Customer Rating
4
Beautiful range.
on February 5, 2022
Posted by: JECCONN
from Texas
[This review was collected as part of a promotion.] One of the nicest dual fuel ranges on the market. We currently do not have it hooked up due to being in the middle of remodeling but if it functions as well as it looks then it will be perfect.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Amazing!!
on January 22, 2022
Posted by: Ramirez mom
(This review was collected as part of a promotion.) Love my new range, the convenience of having the app as allowed me to warm up the oven before I get home!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good cooking area
on January 17, 2022
Posted by: Tubby57
from Boyle Alberta
(This review was collected as part of a promotion.) I have been using my new stove for a couple of months now. I really like the amount of burners and the larger oven size. I DON'T like that there is no timer or that the temperature probe does not work unless it is connected to wifi. I tried to connect it but live in a rural area and could not get it connected. It should not have to rely on that to utilize all the features that are promoted. Also the stainless steel top in front of the burners scratches too easily.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful Range
on January 11, 2022
Posted by: Glenz
from Ct
[This review was collected as part of a promotion.] Been using it a couple weeks now and is meeting all our expectations.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
A gorgeous appliance - performance with beauty
on January 4, 2022
Posted by: RMBZN
from Montana
[This review was collected as part of a promotion.] Although I recently installed this range, cooking has been a complete pleasure...I find myself finding new and old recipes to cook - not for the creating of the dish, but for the fun of using this range. Performance and look exceeded my exceptions.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Incredible Range
on November 3, 2021
Posted by: AandR
from London, On
(This review was collected as part of a promotion.) Have been using for less than a month but very impressed with the power and flexibility between different burners. Getting used to cooking with gas hasn’t been too difficult. Haven’t used the Smart features yet but looking forward to the convenience of preheating the oven virtually. Everyone loves cooking on the range - it makes cooking fun!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Broken from the beginning and no parts in stock
on October 7, 2021
Posted by: OscarLechat
from Toronto ON
Had this range installed about a month ago and since the beginning it has not worked properly. Literally from the first use. The oven cooling fan is broken and while trying to get service the technician said it would be a while until he could fix it because the part is not in stock. So I have a brand new oven that does not work.
If you are thinking of buying this I recommend you spend a bit more and get a more reliable brand.
It does look nice though...
If you are thinking of buying this I recommend you spend a bit more and get a more reliable brand.
It does look nice though...
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , October 13, 2021
Hello, OscarLechat!
We are so very sorry to hear about the unfortunate experience you have had with your Kitchenaid range. Please accept our sincere apologies as it is never our intention to leave a customer feeling less than satisfied and regrettably, that has happened to you. You are a valued customer and we want to help you. Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 250464153
We look forward to hearing from you and wish you a fantastic day! Thank you, - Andrea
We are so very sorry to hear about the unfortunate experience you have had with your Kitchenaid range. Please accept our sincere apologies as it is never our intention to leave a customer feeling less than satisfied and regrettably, that has happened to you. You are a valued customer and we want to help you. Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 250464153
We look forward to hearing from you and wish you a fantastic day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good so far, but question a design feature
on October 7, 2021
Posted by: John Colborne
from Colborne, Ontario
(This review was collected as part of a promotion.) Had the stove converted to Propane...no issues - excellent heat.
However I question why the designers / engineers have the oven vent directly out the front between the door and control knobs - versus the top, at the back, directly under the hood fan. Two issues..1) not all the heat reaches the hood fan (heats up the kitchen), 2) when roasting really wet items or doing any open pot braising...the steam exits through the front producing lots of condensation on the front panel and knobs (water ends up dripping onto the floor).
However I question why the designers / engineers have the oven vent directly out the front between the door and control knobs - versus the top, at the back, directly under the hood fan. Two issues..1) not all the heat reaches the hood fan (heats up the kitchen), 2) when roasting really wet items or doing any open pot braising...the steam exits through the front producing lots of condensation on the front panel and knobs (water ends up dripping onto the floor).
Other than that all is good. But fix the vent placement.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com