Customer reviews from kitchenaid.com
KitchenAid - 6.3 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with Self-Cleaning - Stainless steel
Average customer rating
4
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
35
4 Stars
3
3 Stars
8
2 Stars
2
1 Star
8
75%of customers recommend this product.
(
38 out of
51)
Customer Reviews for KitchenAid - 6.3 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with Self-Cleaning - Stainless steel
Customer Rating
1
Poorly made
on March 25, 2025
Posted by: Blue Range
from Cleveland, OH
I've had the light blue double oven range for three years. The problems range from minor to ridiculous. All of the rubber feet have come off of the grates, due to "excessive heat." The electric igniter does not work quickly anymore. The light blue paint is chipping on the oven door where "it got too hot,' and it has a burn mark from heat coming out of the oven door. The hinge on the large oven is broken and we have to keep a random tool by the appliance in case the door won't open when I need to get food out. The glass on the oven door has shattered twice while the oven was in use. It is not worth the money.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 28, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 699567.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great range, griddle is very useful.
on July 23, 2022
Posted by: RCK Texas
from Red Rock, TX
[This review was collected as part of a promotion.] Range has lived up to it's reputation, excellent heating and the griddle is excellent. Could use a timer that is not part of the wifi process.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Awesome 48” range
on October 6, 2023
Posted by: ADC in Raleigh
from Raleigh NC
Absolutely love this duel fuel 48” range. The smaller over is great for warming up or baking your favorite dish in smaller size. The larger oven is dead on perfect for any large item. The cooktop is no joke. Seriously cooking prowess.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great stove for any occasion
on November 20, 2023
Posted by: Mayan2012
We have owned this stove for over 5 years now and couldn’t be happier. If we wanted change anything we would have bought the 60” instead of the 48” but we are more than happy with the stove. The grill is slow to heat up but is perfect for cooking pancakes. We have dinners with 7 - 40 people and this stove always comes through. Center of the conversation.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fixed problems with previous model, which I owned.
on November 25, 2023
Posted by: SC, LLC
from Dallas
[This review was collected as part of a promotion.] Outstanding product. Can’t connect to app though.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent range
on January 7, 2024
Posted by: Jrock1110
[This review was collected as part of a promotion.] Works very well and looks great! The small and large ovens make a great combination. I love that both ovens are self cleaning. My only complaints are the low setting on some of the burners is a little too high and I wish there was a cover for the griddle.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Love my range, but...
on January 12, 2024
Posted by: ChelaR
I purchased my range when I remodeled my kitchen back in 2017. It's not exactly like this model but it is a dual fuel, water assist model. The controls for the ovens locked up with an error code about 3 years ago. The service guy pretty much replaced every part trying to fix it. It finally turned out to be the main control board. Since then, the oven temperature has not worked properly on the main oven. I end up with uncooked roasts on the regular. My unit model is #KDRU783VSS03. I have viewed some youtube videos of newer model wall ovens that allow you to calibrate the temperature. I cannot find anything regarding my model. Can anyone help?
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Range is worth the price!
on October 14, 2024
Posted by: PKinOC
from Orange County California
[This review was collected as part of a promotion.] I bought this range a few weeks ago and have been thrilled with the quality, performance and appearance in my home. The gas cooktop is spacious and so versatile while the electric ovens provide great space for large baking and versatile options. I highly recommend KitchenAid and this commercial quality range.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com