Customer reviews from kitchenaid.com
KitchenAid - 6.3 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with Self-Cleaning - Stainless Steel
Average customer rating
4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
37
4 Stars
4
3 Stars
8
2 Stars
2
1 Star
8
76%of customers recommend this product.
(
41 out of
54)
Customer Reviews for KitchenAid - 6.3 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range with Self-Cleaning - Stainless Steel
Customer Rating
3
love the look of the range
on August 23, 2022
Posted by: range123
from Canada
Purchased the 48" range - full propane. So far a burner has to be replaced and the big oven is not heating. Grill on the side is great for grill cheese but eggs, not so much. Definitely disappointed in the range.
Love the look though.
Love the look though.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Lots to like here
on March 9, 2020
Posted by: mike in texas
from prosper, tx
[This review was collected as part of a promotion.] Just moved into a new house with all KitchenAid appliances. This was an upgrade to their standard unit and glad we did. We haven't used wifi capability yet, but plan on it soon.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful & Functional Centerpiece of our Kitchen
on September 24, 2020
Posted by: JMB414
from Franklin, TN
[This review was collected as part of a promotion.] We recently completed a complete kitchen remodel in our new-to-us home. I was a bit apprehensive to lose the existing layout which included wall ovens and a gas cooktop, but I am THRILLED wIth the results. This range is beautiful and has all of the space and features you could ask for. The griddle is fantastic, easy to use, easy to clean and looks as good as the day it arrived. The smart home features allowing Alexa and/or iPhone app to control the ovens are amazing. I can’t say enough about this appliance! 10/10!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fantastic !
on February 5, 2023
Posted by: J&GiGi
from Buckeye AZ
[This review was collected as part of a promotion.] Love this range ! Burners clean like a charm. The pull out oven grates slide like butter. The griddle is great - but it doesn't cook even (the back and front run colder than the middle).
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Non-replaceable bake element
on October 24, 2023
Posted by: Throwaway oven
from San Antonio
Do not buy this oven! If the hidden bake element goes out, you have to throw the oven away they’re nonreplaceable.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 25, 2023
Thank you for sharing your experience with us, Throwaway oven. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 417476.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
TERRIBLE; DO NOT BUY FROM KITCHENAID
on November 8, 2023
Posted by: DREW J.
from ATLANTA
I bought this range brand new in 2020. The oven door is mis-aligned and and tech can't seem to fix it. Also bought a KitchenAid fridge, dishwasher, free standing ice maker, and microwave and ALL of them have had serious problems/issues requiring repair. Of course, all issues occurred after their one-year warranty expired and KitchenAid/Whirlpool refuses to do anything about it. AVOID KITCHENAID/WHIRLPOOL AT ALL COSTS. THEIR PRODUCTS ARE JUNK AND THEIR CUSTOMER SERVICE IS ATROCIOUS.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 8, 2023
Thank you for sharing your experience with us, DREW J.. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 425073.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
No parts support
on March 6, 2024
Posted by: Frustrated69
from Lexington, KY
Equivalent model bought in August 2020. baking element on right oven no longer works and part has been discontinued by manufacturer. no third party source either. So now only smaller oven works and cannot even heat a frozen pizza.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 14, 2024
Thank you for sharing your experience with us, Frustrated69. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 497369.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poorly made
on March 25, 2025
Posted by: Blue Range
from Cleveland, OH
I've had the light blue double oven range for three years. The problems range from minor to ridiculous. All of the rubber feet have come off of the grates, due to "excessive heat." The electric igniter does not work quickly anymore. The light blue paint is chipping on the oven door where "it got too hot,' and it has a burn mark from heat coming out of the oven door. The hinge on the large oven is broken and we have to keep a random tool by the appliance in case the door won't open when I need to get food out. The glass on the oven door has shattered twice while the oven was in use. It is not worth the money.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 28, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 699567.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com