Customer Reviews for KitchenAid - 5.1 Cu. Ft. Freestanding Dual Fuel True Convection Range with Self-Cleaning - Yellow Pepper
Customer Rating
4
Beautiful range.
on February 5, 2022
Posted by: JECCONN
from Texas
[This review was collected as part of a promotion.] One of the nicest dual fuel ranges on the market. We currently do not have it hooked up due to being in the middle of remodeling but if it functions as well as it looks then it will be perfect.
(This review was collected as part of a promotion.) Love my new range, the convenience of having the app as allowed me to warm up the oven before I get home!!
(This review was collected as part of a promotion.) I have been using my new stove for a couple of months now. I really like the amount of burners and the larger oven size. I DON'T like that there is no timer or that the temperature probe does not work unless it is connected to wifi. I tried to connect it but live in a rural area and could not get it connected. It should not have to rely on that to utilize all the features that are promoted. Also the stainless steel top in front of the burners scratches too easily.
[This review was collected as part of a promotion.] Although I recently installed this range, cooking has been a complete pleasure...I find myself finding new and old recipes to cook - not for the creating of the dish, but for the fun of using this range. Performance and look exceeded my exceptions.
(This review was collected as part of a promotion.) Have been using for less than a month but very impressed with the power and flexibility between different burners. Getting used to cooking with gas hasn’t been too difficult. Haven’t used the Smart features yet but looking forward to the convenience of preheating the oven virtually. Everyone loves cooking on the range - it makes cooking fun!
Had this range installed about a month ago and since the beginning it has not worked properly. Literally from the first use. The oven cooling fan is broken and while trying to get service the technician said it would be a while until he could fix it because the part is not in stock. So I have a brand new oven that does not work. If you are thinking of buying this I recommend you spend a bit more and get a more reliable brand. It does look nice though...
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , October 13, 2021
Hello, OscarLechat! We are so very sorry to hear about the unfortunate experience you have had with your Kitchenaid range. Please accept our sincere apologies as it is never our intention to leave a customer feeling less than satisfied and regrettably, that has happened to you. You are a valued customer and we want to help you. Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 250464153 We look forward to hearing from you and wish you a fantastic day! Thank you, - Andrea
(This review was collected as part of a promotion.) Had the stove converted to Propane...no issues - excellent heat. However I question why the designers / engineers have the oven vent directly out the front between the door and control knobs - versus the top, at the back, directly under the hood fan. Two issues..1) not all the heat reaches the hood fan (heats up the kitchen), 2) when roasting really wet items or doing any open pot braising...the steam exits through the front producing lots of condensation on the front panel and knobs (water ends up dripping onto the floor).
Other than that all is good. But fix the vent placement.